Kinect V2 stopped working from W10 17713

Hi, have you tried test all your USB port ? Update your pilots.

Otherwise check that : https://answers.microsoft.com/en-us...h/fb4b3f74-e494-46f2-8144-23f2ec88a844?page=3

To get your device serviced:
https://support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced

Hi,

After plugging into the other USB 3 port then it came alive. Thanks.

CT

Hi, have you tried test all your USB port ? Update your pilots.

Otherwise check that : https://answers.microsoft.com/en-us...h/fb4b3f74-e494-46f2-8144-23f2ec88a844?page=3

Hey there Nixe Ahn,

Using that adapter you, should be able to hook the Kinect Sensor up to an Xbox One S console. The

FAQ guide for the Kinect for Windows v2 would suggest that when using the adapter the sensor should work on an Xbox One console, or Xbox One S console using the adapter since functionally it can be used in the reverse scenario.

From the FAQ

If you already own a Kinect for Windows v2 sensor, please be assured that our support for the v2 sensor remains unchanged and you can continue to use it for both commercial and non-commercial uses. If you don’t have a Kinect for Windows v2 sensor, we encourage
you to purchase the Kinect for Xbox One sensor and Kinect Adapter for Windows—which together, are functionally identical to the v2 sensor for developing and running Kinect for Windows v2 applications. We no longer manufacture Kinect for Windows v2 sensors
and have sold out of existing stock."

Microsoft has consolidated the Kinect for Windows developer experience around the Kinect for Xbox One sensor and is no longer producing the Kinect for Windows v2 sensor. We encourage developers who do not already have the v2 sensor to use the functionally
identical Kinect for Xbox One sensor and Kinect Adapter for Windows to create interactive v2 solutions and applications. The adapter enables you to connect a Kinect for Xbox One sensor to Windows 8.0, 8.1, and 10 PCs and tablets in the same way as you would
a Kinect for Windows v2 sensor. Since the Kinect for Xbox One and Kinect for Windows v2 sensors are functionally identical, the Kinect for Windows SDK 2.0 works exactly the same with either."

So by this information you should be able to use it without any issues, since it works in the reverse scenario.

I hope that helps to clarify things for you.

Hi milter,

Thank you for coming to the Xbox forums. I'd be happy to answer that.

Unfortunately the Kinect for Windows v2 will not work when plugged into an Xbox One console. It was designed to work with Kinect software for Windows intended for developers that is not present on an Xbox One console, even if using the adapter. The Kinect
for Xbox One is functionally the same as the Kinect for Windows v2 and can work on Windows with an adapter because the Kinect for Windows v2 does not come with the included software and you have to download this software online from

here, so the Kinect for Xbox One can use the same software on a Windows PC but not vice versa.