Keyboard and mouse warranty

Hi,Harry! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Once you've registered your device, use your Microsoft account to check your Surface warranty or check your Xbox warranty. Here's how:

Sign in to account.microsoft.com/devices with your account.

Select the device that you want to check the warranty on.

In Device coverage, you'll see what kind of warranty coverage your device has and how much time is left.

Now to get service for your Microsoft device:

On account.microsoft.com/devices, you can get service for your Surface, Surface accessory, Xbox, or Xbox accessory. Here's how:

Sign in to account.microsoft.com/devices.

Select the device that needs service, then select Start order.

Ok, so firstly you should be able to just plug in the mouse/keyboard USB and use it (if they are supported) you shouln't need an adapter to use mouse and keyboard on Xbox One since mouse and keyboard support has been added.

Secondly I'm not aware of black ops 4 supporting mouse and keyboard use on console, so if the developers have not enabled mouse and keyboard support on Xbox One, then using an adapter to be able to use your mouse and keyboard will be considered cheating.

There are some games that are compatible with a mouse and keyboard. Not all games available on the Xbox are compatible with a mouse and keyboard.

For more information, please visit: https://beta.support.xbox.com/help/hardware-network/accessories/mouse-keyboard

Hi Ben Lewandrowski,

Currently there is keyboard and mouse support, but its up to developers of those games to add the option to allow it. Warface is not one of them that allows keyboard and mouse support yet. I can see that it is an upcoming title for keyboard and mouse support
soon. More information about keyboard and mouse developer support HERE.

Current and upcoming titles that do or may support keyboard and mouse
HERE.

For the following to work you must make the menu selections using your keyboard. If you use the controller to make your menu selections to start the game you will be placed in a room for those with a controller and your keyboard/mouse will be non functional
to make it fair to other players. To enter the room for keyboard and mouse users the game must be started by selecting the options using the keyboard/mouse. Hope this helps.

Mouse and keyboard support

Fortnite on Xbox One supports the ability to play with a mouse and keyboard. Note that when using a mouse and keyboard on Xbox One, you’ll be placed in a game with other users who also chose mouse and keyboard as their control option. To enable your setup
to use mouse and keyboard, see Mouse and Keyboard Support

Note If you’re on a child account, you’ll also need to enable settings for cross-network play to use a keyboard and mouse while playing
on Xbox One.