Keep getting this error message: Fatal error! Unhandled Exception:...

Hi, jelle de kruijff

Welcome to the Microsoft Community.



This error, EXCEPTION_ACCESS_VIOLATION, is often due to a problem with your computer’s memory or graphics card. Here are some steps you can take to try and resolve the issue:

1. Update your graphics drivers: Go to your graphics card manufacturer’s website and download the latest drivers for your model. Install them and restart your computer.
   
2. Verify your game files: In the Epic Games Launcher, go to your library, click on the three dots next to Fortnite and select “Verify”. This will check for any corrupted or missing game files and replace them.
   
3. Disable Fullscreen Optimizations: Right-click on FortniteClient-Win64-Shipping.exe, choose “Properties”, navigate to the “Compatibility” tab, and check the “Disable Fullscreen Optimizations” box.
   
4. Repair EasyAntiCheat: let’s start by locating and repairing the EasyAntiCheat file.
   

• Hold Windows key and press E.
  

• Type C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\ EasyAntiCheat in the address bar and press Enter.
  

• Go To The Fortnite Folder and Locate EasyAntiCheat So You Can Repair It
  

• Locate and open the EasyAntiCheat (or EasyAntiCheat_Setup.exe)
  

• Click Repair Service
  

Best Regards

Martin | Microsoft Community Support Specialist

Hello, kazier. I’m Arturo, and I’ll be glad to provide some assistance with your inquiry today.

However, I find appropriate to ask you some questions:

-Is this error message appearing as soon as you are logged in to your Windows user, or instead, is the error appearing when you use a specific game or app?

-Are more games or apps affected, or is only the one you mentioned when answering my previous question?

-What potential fixes you tried to solve this error?

For more reference to this post, I also want to add things I've done to attempt to fix the issues, and also post error codes I've gotten from crashes on UE Games.

So far, I've tried installing the latest bios update. I've uninstalled my graphics driver and reinstalled. I uninstalled my audio driver and reinstalled. I'm honestly at a wall at this point lol.

Here's the UE Error codes I got.

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000037

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x00007ff700000000

Im getting this error message continually "

Sorry, there was a problem with your last request!

Either the site is offline or an unhandled error occurred. We apologize and have logged the error. Please try your request again or if you know who your site administrator is let them know too."

These forums are just as crap as the Xbox One.

Can't play for more then 10m

New one:

Fatal error!



Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x0000000000000000



0x0000000000000000 UnknownFunction []

0x00000001429ce294 AtomicHeart-WinGDK-Shipping.exe!UnknownFunction []

0x00000001429cec80 AtomicHeart-WinGDK-Shipping.exe!UnknownFunction []

0x00000001429cf289 AtomicHeart-WinGDK-Shipping.exe!UnknownFunction []

0x00000001429d6d85 AtomicHeart-WinGDK-Shipping.exe!UnknownFunction []

0x000000014231f878 AtomicHeart-WinGDK-Shipping.exe!UnknownFunction []

0x000000014231f34c AtomicHeart-WinGDK-Shipping.exe!UnknownFunction []

0x000000014247fc27 AtomicHeart-WinGDK-Shipping.exe!UnknownFunction []

0x000000014247fb39 AtomicHeart-WinGDK-Shipping.exe!UnknownFunction []

0x00007ffa107e26ad KERNEL32.DLL!UnknownFunction []

0x00007ffa1138aa68 ntdll.dll!UnknownFunction []



Crash in runnable thread TaskGraphThreadNP 0