Keep getting games interrupted with a message saying game being played somewhere else but...

Discus and support Keep getting games interrupted with a message saying game being played somewhere else but... in XBoX Accessibility to solve the problem; I have a Series X and a Series S with Game pass. When i play on the Series S, every minute or 2 the game stops and it says it is being played... Discussion in 'XBoX Accessibility' started by FINCK79, Mar 5, 2022.

  1. FINCK79
    FINCK79 Guest

    Keep getting games interrupted with a message saying game being played somewhere else but...


    I have a Series X and a Series S with Game pass.

    When i play on the Series S, every minute or 2 the game stops and it says it is being played somewhere else, so i always press play here instead. My Series X is off and i have logged in to microsoft to check my devices and dont see anything suspicious.

    This is happening every minute or 2 so games are becoming unplayable.

    I have set the Series S as Home console to see if it makes any difference and it doesnt.

    How can i stop this?

    :)
     
    FINCK79, Mar 5, 2022
    #1
  2. Kathy A. Win User

    Keep getting games interrupted with a message saying game being played somewhere else but it isnt

    I appreciate the heads up, Nursemorph!

    These details seem to have been skipped, will update the questions then wait if OP replies. 😊

    Many thanks!

  3. Nursemorph Win User

    Keep getting games interrupted with a message saying game being played somewhere else but it isnt

    I'm not the OP but I think your first 2 questions were covered in the OP's post:

    "When i play on the Series S, every minute or 2 the game stops and it says it is being played somewhere else, so i always press play here instead. My Series X is off"
  4. Kathy A. Win User

    Keep getting games interrupted with a message saying game being played somewhere else but it isnt

    Hi FINCK79,

    We have not heard anything from you in the last 72 hours. Please do not hesitate to create a new thread if you have new concerns. We hope that the issue you reported to us has been resolved or answered. We personally understand that finding time to work on this matter can be a little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you've dedicated to post here in Xbox Forums.

    Kind regards,

  5. Kathy A. Win User

    Keep getting games interrupted with a message saying game being played somewhere else but it isnt

    Hi FINCK79,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    We understand that you were trying to cease the interruption you get every time you play a game on Xbox Series. Let us check on this together so you will get back to gaming.



    To better isolate your issue, we would like to ask for few questions:

    1. Are these devices added to the Microsoft account's listed devices?
    2. Are these devices sharing same network?
    3. May we know if this happens to all game titles? Or just specific games?
    4. Have you tried playing the same game on a different device/console from which you were interrupted with the error message?
    You may start to perform basic troubleshooting by checking this support article, otherwise let us know the answers to the question above:

    Troubleshoot gameplay, performance, and stability issues on a Windows device.

    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  6. Kathy A. Win User

    Keep getting games interrupted with a message saying game being played somewhere else but it isnt

    Hi FINCK79,

    We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing. If yes, please let us know so that we can continue our conversation. Should you need real time interaction for your concern? You may reach out to Support - Contact Us | Xbox Support.

    Please feel free to create a new thread if you have different and new concerns - Create a new question or start a discussion.

    Kind regards,

Thema:

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