Just updated 2 controllers both stopped working a day after.

Hi,

quick update... found the cable to plug my controller in.

issue still remains.

have tested this with and without the stereo adapter on both headsets, with all three controllers and on both profiles.

it was working fine the other day and then, mid game, it crackled a bit and then just stopped working.

but it works fine on all other devices so I know the headset is working just fine.

I have not validated the version of firmware, but I know it suddenly stops working. To update it, I plug the controller in and update firmware. I do this for both controllers. Then it will work for a couple of weeks and suddenly stop.

Two controllers stop working within a week of each other and after an update, and you're going to claim it's an independent hardware issue on both controllers? Please use your critical thinking skills and read the actual issue.

The headset adapter is an interesting idea, however, the two controllers are fairly new, with one of them ordered from Microsoft during the summer of 2019. They both worked fine until about 2 months. I replaced the headset with a new one, it worked for
a few days, then stopped but it is not the headset that isn't working. The XBox One S does not show the volume adjustment bar. I am sure that must be the problem.

I have tried updating the firmware, but they both say that they have the latest update.

No, i dont have one.

Update: I have 2 older controllers originally for xbox one. These both work normally. I also have 2 newer controllers for series xs, that have been working great so far, but the moment i turn one of the newer ones on, all controllers stop responding.. Any ideas?