Just don't know if im correct here, but...

Catherine Cus. · Dec 26, 2016

Please send us a screenshot of what you can see when you go to Accounts.

Thank you.

MAGiiiER · Dec 28, 2016

Please send us a screenshot of what you can see when you go to Accounts.

Thank you.
Click to expand...

Catherine Cus. · Nov 2, 2018

1. Open Settings > Accounts and click
Your email and accounts.

2. After confirming that the account is set up to use a Microsoft account, click Sign in with a local account instead.

3. Enter the password for your Microsoft account to confirm that you're authorized to make the change, and then click
Next.

4. On the Switch To A Local Account page, enter your new local user name and password, along with a password hint, as shown here.

5. Click Next to sign out from the Microsoft account and sign back in using your new local account.

6. Once done, follow the steps on this
link on how to sign in using a Microsoft account.

Regards.

MAGiiiER

Thanks for keeping us in the loop.

Kindly click this
link, and follow the steps on how to fix problems signing in to the Xbox app.

Regards.

There is no Xbox Account thingy in my 'Accounts' tab on Windows 10 so i can't remove the Account.

regards.

Catherine Cus.

Thanks for keeping us in the loop.

Kindly click this
link, and follow the steps on how to fix problems signing in to the Xbox app.

Regards.

MAGiiiER

You're welcome.

Kindly access this
link and follow the steps on how to turn off two-step verification.

Regards.

i still can't play the game because i'm still getting this error:

[IMG]

sorry for the fact, that it's in german.

thank you again.

MAGiiiER

Your welcome.

Here are the troubleshooting options you can perform:

1. Run the Windows apps troubleshooter provided in this
link. This may help in resolving issues regarding Microsoft products downloaded from the Windows Store.

2. Perform a clean boot to isolate if there’s any third party program affecting the game. Click this
link for the steps.

3. Click this
link and follow the steps on how to switch between Microsoft accounts in the Xbox app on Windows 10.

Keep us posted.

1. So i ran Troubleshooter and it said that i got there was an error with the Windows Store, that sounded like this *keep in mind that im german and i need to translate the errorcodes* "Windows Store Cache is probably damaged | not fixed"

2. The Cleanboot hasnt fixed anything aswell.

3. I dont even own a xbox or another microsoft account,-> i can't switch between accounts.

Thanks for your answers anyways, hope we can fix it together.

MAGiiiER

Please send us a screenshot of what you can see when you go to Accounts.

Thank you.

Just don't know if im correct here, but...