Just Dance Unlimited Paid For it Twice, And cannot download 1 month subscription

howieb42 · Jul 15, 2017

Just Dance Unlimited Paid For it Twice, And cannot download 1 month subscription, Any help on this issue would be appreciated

:)

DNApalindrome · Jul 15, 2017

Cannot access 3 month Just Dance Unlimited subscription with Just Dance 2017 Gold Edition

I have recently purchased Just Dance 2017 Gold Edition, and I cannot access my 3 month subscription to Just Dance Unlimited as advertised with the product. I have already redeemed the code that came with my game, and I still cannot access Just Dance Unlimited.
Clearly others are having the same issue: https://www.microsoft.com/en-us/store/p/just-dance-2017-gold-edition/c53wl9gklzzw

BaaDGos · Jul 15, 2017

Just Dance 2016 Unlimited

I just bought a 1 month pass Unlimited for Just Dance 2016, it has counted 6 times the paiement and i still dont have access to unlimited version on the game. What to do ?

Mister Beep · Jul 17, 2017

Hey there,

If you accidentally purchased Just Dance Unlimited twice, you will want to reach out to our phone or chat support team through our
Contact Us page for assistance with getting that sorted out. As far as the download issue goes, is there a specific download error you are receiving?

Keep us posted!

Mister Beep

Hey there,

If you accidentally purchased Just Dance Unlimited twice, you will want to reach out to our phone or chat support team through our
Contact Us page for assistance with getting that sorted out. As far as the download issue goes, is there a specific download error you are receiving?

Keep us posted!

XBF Crystal P

Hey there!

Thanks for reaching out. The available line for Just Dance for Xbox One.

This is an Online Streaming service playable Via +JUST DANCE 2019, JUST DANCE 2018 & JUST DANCE 2017 & JUST DANCE 2016

Hope this helps.

XBA_Hype

your daughters account would need to be set as home xbox for you to be able to use it. be aware doing so would use up one of the five in total changes you are allowed.

heres a link so you can read -> Home Xbox/ Gameshare

PiotrŚmigielski

Both accounts have set my xbox as home box. All other games work on all family accounts. The problem is only with Just Dance Unlimited subscription. I don't know how get ms support help. All forms lead to bot-chats or forum. On the ms store at Just Dance
Unlimited offer there is no word about connection with only one account. On help page HomeXbox/ Gameshare the same. Ubisoft Support redirect me to MS.

WPAK

Hi there,

from what I can find online is that the Just Dance Unlimited subscription is tied to a account and is not shareable on a console.

So it seems to be intentional for this Just Dance subscription.

This is the link where others have the same issue:
https://forums.ubi.com/showthread.php/1345434-Unlimited-subscription-is-per-profile-and-not-console

Just Dance Unlimited Paid For it Twice, And cannot download 1 month subscription