Just Dance 2016 Gold Edition (on store.xbox.com) has no Just Dance Unlimited Included. ...

I was directed here by the representative. So I will post things here. I see someone also suffers from the same issue.

Case number for reference: [Mod Removed]

I bought Just Dance 2016 yesterday. The Gold Edition.

(Just Dance 2016 Gold Edition kaufen – Microsoft Store de-DE)

After it installed, I found that Just Dance Unlimited was not there. It was just not on my Xbox One. When I looked back at the page, it was not included in the bundle list.

Please help to get the promised add-on back and please fix the bundle.

:)

 

Did't receive JUST DANCE UNLIMITED subscription when purchase Just Dance 2016 Gold Edition

Purchase Just Dance 2016 Gold Edition 13.10.2016 and still didn't receive JUST DANCE UNLIMITED subscription code

 

3 months subscription to JUST DANCE UNLIMITED that you have not receive.

Hi,
last week on xbox live in hungary reduced the just dance 2016 gold edition. I purchased the just dance 2016 gold edition (attached the payment), but unilimited not subscribed.
You would give me 3 months free unlimited membership! Please send me a reedem code.
I also attach a print screened,
As you can see that in Hungary, a gold edition was in action.
compensation smoothly be able to request access to more than 3 months . I read English-language forums that the same mistake has existed since October 2015 , and you can not improve it ! this is outrageous.
I already purchased JUST DANCE 2016 GOLD EDITION 22/03/2016, but i didnt play the unlimited songs.
my invoice:

[Mod removed]. I chated the amber ms online support.
My gamertag is: .

 

I could not upload screenshot on my mac.

 

Hey there ChuKa KyuKo!

Sorry to hear about the issue! If you still are not seeing the 3 month subscription in-game for Just Dance Unlimited, you will need to reach out to Ubisoft Support for further assistance. Once again I am sorry to hear
about the issue and any confusion that this may have caused. Thanks!

 

Hi,

last week on xbox live in hungary reduced the just dance 2016 gold edition. I purchased the just dance 2016 gold edition (attached the payment), but unilimited not subscribed.

You would give me 3 months free unlimited membership! Please send me a reedem code.

I also attach a print screened,

As you can see that in Hungary, a gold edition was in action.

compensation smoothly be able to request access to more than 3 months . I read English-language forums that the same mistake has existed since October 2015 , and you can not improve it ! this is outrageous

This is microsoft's foul. A bought the game last week, and this problem still!!!!

 

Hey there Merokoo10!

As this thread is quite a bit old, please create a new thread is the issue is continuing to occur. This way you can receive support specifically tailored to you. Thanks in advance!