Just cause 3 pre-order bonus weapon pack DLC code Uses?

a while back like November 2015 I pre-ordered just cause 3 and picked it up in store the store is in sugar house utah. I received all the codes the came in the game case perfectly fine not used. how ever the code i got from like about two weeks ago because
the store gave me a receipt with a code to enter to make it so I can get a code in my email for the weapons DLC for the new weapon, well that code I got in my email about two weeks ago was used I didn't use it I was the first to see the email and see the code
it hadn't been opened yet I was the first to open the email. It's used I tried 18 different times for like three days in a row it's still saying this could has been used already try a new one I don't have a different code it was sent to me by square enix and
I'm so bugged its been used. its only the weapon DLC that I got a used code for. My gamertag is and my email is
[MOD REMOVED] I did not enter it into any other profiles at all I got the code used.

:)

 

Help!! What characters have explosives?

Good thing I got the magical weapons & items DLC pack as a pre-order bonus.

 

Missing The Brothers to the End Elite Gear Pack DLC code.

I preorderd a physical copy from Microsoft store and I'm still missing my Pre order bonus Brothers to the end gear pack that was promised to all pre orders.

Yesterday I recived 4 codes for Gears 1-3 and Judgement which I got a code for in my disc and thats not what I'm asking for.

All I whant is my pre order DLC pack.

 

Hey there FanciestFire15,

Since this is a promotion offered and fulfilled by Square Enix You're going to want to reach out to them for assistance with the code. Unfortunately we don't have a way to fulfill this code for you and they will be best to assist with the troubleshooting
of it.

Contact Square Enix