Just bought gamepass ultimate and I can t open any games that I already had and I can t...

Hello, Vasi C. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

However, I find it appropriate to ask some questions:

— Does the Ultimate subscription appear active in your account, or not yet?

https://account.microsoft.com/services

— Do you have this issue on Xbox, or PC?

Depending on your previous answer:

— Do you have an Xbox One, or Series X|S?

— Does your PC run Windows 10 or 11?

— What is the error you see when trying to install or launch games?

— What potential solutions have you tried to fix this issue?
Please describe each one.

I'll look forward to hearing your answers.

Regards,

Arturo.

I think we don t understand each other. I don t own any xbox and don t want to buy any games. I don t need any of these since the ultimate gamepass provide a catalogue on the cloud. Ultimate gamepass is different from gamepass.

Since april it is possible to play gears of war 2 on android with xbox ultimate gamepass courtesy of microsoft. I was playing it And saving online successfully until june as any other games. Now each time i launch gears 2 i can t progress.

I tried gears 3, same issue.

All of this seems to happen because each time my profile connect to a new virtual console and can t synchronize but it is a virtual console. I didn t ask to connect to a different virtual console, it happened. On the first virtual console maybe something happened which prevent me to enjoy the service but i can t access it.

Opening a ticket will be a good option providing i can join the call center. Yesterday i was unsuccessful and i hope it will be possible today.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

If I may ask, what is the error that you're getting as well as the game that you're having an issue with?

Also, please make sure that you're signed in using the account where the game was purchased, to clarify simply sign in to https://account.microsoft.com/billing/orders.

There are always reward quests you can´t finish. I had them in the past aswell. There are games you already complete and where you don´t get points for it because it was before the quest was online. I don´t care about it. It is a nice feature to get some
extra points but if I don´t get them I don´t have any issues with it.

Hey ronnieprejean, I am sorry to say, but
Gamepass or Gamepass Ultimate don´t not work on the XBOX 360 consoles.