Just bought and tried to open Overwatch but it tries to update and then says error. Help

Discus and support Just bought and tried to open Overwatch but it tries to update and then says error. Help in XBoX Games and Apps to solve the problem; SO I just bought Over watch, was really excited to play but then when I try to open it, it tries to update but then it "fails" and I get an error... Discussion in 'XBoX Games and Apps' started by CraftyCheshire, Nov 15, 2016.

  1. Just bought and tried to open Overwatch but it tries to update and then says error. Help


    SO I just bought Over watch, was really excited to play but then when I try to open it, it tries to update but then it "fails" and I get an error message. When to support troubleshooting page on xbox support but it says that the error code is not found??????
    Has this happened to anyone else? Does anyone know how to fix it?

    :)
     
    CraftyCheshire, Nov 15, 2016
    #1
  2. Installation problem

    I keep getting error code (0x80070570) whenever I try installing Overwatch. It said Overwatch was corrupt and to uninstall then install again. I uninstalled it and now I can't install it again. I bought Overwatch from the store not on disc.

    I tried searching the error code but it's apparently a 360 code even though this is on Xbox one. If someone can help me out I would greatly appreciate it.
     
    killerhunter889, Nov 15, 2016
    #2
  3. fordstanger
    fordstanger Guest
    help new 360 update failed w/error code

    Help, not finding anything in search. tried MS support suggestions with no help. Just bought a new xbox and have had numerous consoles so not new to xbox. selected the update after logging into profile and the console froze. I only have access to a MAC but I am sure the file downloaded from the MS site is on the USB drive now getting the same bs error code.
     
    fordstanger, Nov 15, 2016
    #3
  4. vinokwon Win User

    Error with a few online games

    I have xbox live gold, a good connection with a open nat and all my other account are fine, but the account I purchased games on(battlefield v, overwatch) won't go online. Privacy is set to adult setting but I still cannot play and get the stuff I was supposed
    to either. It's just that one account, and I tried going to EA but it wont even let me login with xbox because my "microsoft/xbox account has a error". I really need help but the xbox support wait times are just horrendous.

    Edit*

    I already tried reinstalling, and powercycle, doesnt work
    Are you hard wired or wireless

    I tried both wired and wireless(wifi) and both does not work for some reason, tried to log in to ea with my xbox acc for battlefield v, but it just says theres a error with your xbox account and doesn't let me in. I tried linking and unlinking battle net accounts
    for overwatch and it doesn't work either. This is a Microsoft account problem, a serious one. My privacy settings are set to adult(it didn't change on the web so I had to do it through xbox for some reason)
  5. Satanic Demise Win User

    Status/error code 3151 335a b380 0402 c000 016b

    I bought an xbox 360 form ebay with the error 3151 335A B380 0402 C005 3002.

    I've tried the disc tray half open trick but i've had no luck. The warranty is voided on the console so i'm assuming that the previous owner tampered with it.

    Is there no other way around this error ? I've tried using a usb stick with the last 3 dashboard updates but nothing has helped.

    Also, I hear the latest update was in 6 waves, it is possible to download an individual wave rather than the full update from the internet just to see if this makes a difference ( as i assume the different waves are for the different dvd drives )

    Cheers,

    Jared :)
  6. michiamojack Win User

    Tried and tried and tried

    I will use the phone support and I will check out that link, thank you.

    Is there no one I can actually speak to in person? Go somewhere to prove my ownership?
  7. Mark Sherwood Win User

    Tried and tried and tried

    BeadyTunic62 hey there :)



    This page
    HERE
    should hopefully help you to recover / remember your forgotten email address (Microsoft Account) or password.



    If the problem is due to forgetting your Microsoft Account and the above page does not help, then you will need to contact Phone Support. After providing them with your gamertag, they will
    go through some security questions with you to prove that you own the account. Once they are satisfied that you have ownership of the profile, they will release the email address to you.



    I hope this helps.

    Many thanks,

    Cloud



    EDIT: Ninja'd
  8. PR1NCE DARKNESS Win User

    Tried and tried and tried

    Hello There,

    BeadyTunic62 We are unable to help with issues of password resets or changing parental e-mail's. You will need to try
    to reset the password
    , if that does not work, please try to fill out the account recovery form here.

    If you don't have access to either of these options, you will need to contact the Microsoft Account team here. You
    May Have To Phone Support Up Regarding This Issue, Thank You Very Much For Your Understanding In This Matter,

    As previously stated, we have absolutely no control over resetting passwords or changing e-mails Or Recovering Information For You,
Thema:

Just bought and tried to open Overwatch but it tries to update and then says error. Help

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