Jurrasic world evolution 2 wont update?

Hi, Seth! I'm Kim, an Independent Advisor and I’m happy to help you today.

Let’s try some steps to isolate the issue. Try to delete all files in C:\Users\User_name\AppData\Local\Packages \Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache, and then reboot your pc.

This will only rescan all your downloaded files in just a few minutes then will let you launch the game.

Me too. It’s happening all the time on Chaos Theory on the Jurassic World level.

As long as you’re playing the game while connected to Xbox Live your progress will still be there.

Glad I'm not alone. Also happens to me on the Jurassic World Chaos Theory map plus sandbox. It only started since the recent JWE2 update.

Hi Glen Grannis,

Thanks for reaching out to the forums! To get started can we ask that you use the Report a Problem app and report your issue so that we can better assist you with your issue. Also please take a moment to create a ticket with the games Developer so that they can start tracking the issue on their end as well. Link for Frontier Support here How do I report a bug with Jurassic World Evolution 2? – Frontier Support .

Below are the instructions for using the Report a Problem app on console.

1. Press and hold the Xbox button , and then select Report a problem to launch the Report a Problem app.
   
2. Select Report new problem.
   
3. If you’re experiencing an audio or video issue, you can provide additional info and diagnostics to your problem report by selecting Reproduce with advanced diagnostics. Otherwise select Continue with standard diagnostics.
   
   Note If you select Reproduce with advanced diagnostics, continue with the instructions that are found in the section “Report a problem with media tracing.”
   
4. Choose the most appropriate category and subcategory from each dropdown. If you’re not sure what to choose, make your best guess.
   
5. If you have a screenshot or game clip with your issue, ensure that Include screenshot or Include game clip is selected.
   
6. You may be prompted to complete your report another way:
   
   • If you select Use another device, you can use your mobile device to scan the provided QR code and continue from your device. This is helpful if your problem report has a lot of details that typing with the virtual keyboard on console may prove difficult.
     
   • If you select Continue on console, you can continue through the steps in this section to submit your issue from your Xbox console. You can use a USB keyboard, the Xbox Chatpad, or the Xbox app on your mobile or Windows device to submit the details of your report.
     
     Note If you’re using a virtual assistant such as Cortana or Alexa, bring up the keyboard for each text field, and then press the View button to use voice-to-text.
     
7. Enter a short title for your issue.
   
8. Enter a description of your issue. Consider the following questions when deciding what details to include:
   
   • What is the problem or unexpected behavior?
     
   • What steps did you take to encounter the problem?
     
   • What additional software, hardware, or accessories were you using when you encountered the problem?
     
   • Were there any specific error codes or messages you saw when you encountered the problem or behavior? If so, what did it say?
     
9. Select Submit. It can take several seconds for your problem report to send.