Jurassic World Evolution 2

Jurassic World Evolution is on Xbox One only FYI

I'll just got Jurassic World Evolution, so that, SMITE, and Battlefront II

Smite and Jurassic World Evolution for me. JWE is so addicting to me and you know dinosaurs

Hi Moonstone, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Kindly sgn in to https://account.microsoft.com/billing/orders and from there kindly validate the version as well as the status of your order. Once confirmed, make sure to perform a powercycle on your console.

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POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

Hello, Tobias J. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear you're not able to log in to Jurassic World Evolution 2.

Based on the information you provided, I would like to suggest the following potential solutions.
(Skip the ones you already tried)

1. Run the Gaming Services repair tool. Please click below, expand the field that says “Downloadable version” and follow the steps.

https://support.xbox.com/help/games-apps/troubleshooting/gaming-services-repair-tool

After that, restart your PC and try again.

2. Search “Services” by using the Windows search functionality and look for the following services:

IP Helper
Xbox Live Auth Manager
Xbox Live Game Save
Xbox Live Networking Service
Gaming Services

For each service: Right-click on the service > Properties.
In Startup Type, set the service to Automatic.

If the service isn’t started, click Start > Apply > OK to save changes, restart your PC and try again.
Note: In case GamingServices can't be modified, skip that one.

3. Perform a clean boot in your PC, once restarted, try again.
You can follow the steps for the clean boot process, by clicking here:

https://support.microsoft.com/topic...-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

4. Right-click on the Windows button and select PowerShell (run as an administrator).
Then, run the following command: (You may want to copy and paste the entire command)

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}.

This command can take a while to end, but when the process ends, you should be able to type in the PowerShell window.
After that, please restart your computer and try again.

5. Create a new local user on your PC. Then test if you have the same outcome or not.

https://support.microsoft.com/windo...-windows-20de74e0-ac7f-3502-a866-32915af2a34d

I'll look forward to hearing from you.

Regards,

Arturo.