joystick xbox one adapter (error xbox acc)

Hi there Diego,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with connecting the Xbox One Controller to the Windows 10 PC. I recommend to try the following troubleshooting article:

How to connect an Xbox One Wireless Controller to a Windows PC.

Try this out and let us know the results.

Hi Diego,

Because the drivers for the
Xbox Wireless Adapter for Windows are embedded within the Windows 10 operating system, the adapter should auto-install. If it doesn't, try the following solutions:

• Make sure your Windows 10 device is connected to the Internet.
• Make sure your Windows 10 device is up to date by going to Windows Update on your device and checking for available updates.
  
• Reboot your device and try again.
• Ensure your USB ports are not disabled in your Device Manager.
• Try another USB 2.0 or 3.0 port.
• Try reinstalling the drivers in case they have partially installed. To do so, you need to uninstall the drivers. Follow these steps to complete this process:
  1. Go to your Device Manager.
  2. Locate Xbox Wireless Adapter for Windows in the Network adapters section.
     
  3. Click Xbox Wireless Adapter for Windows to bring up the Properties window.
     
  4. Click on the Driver tab.
  5. On the Driver tab, click the Uninstall button.
     
  6. On the confirmation window, check Delete the driver software for this device.
     
  7. Unplug the Xbox Wireless Adapter for Windows and reboot your Windows 10 device. Once the device is back on, plug in the adapter.
     
  8. If the Xbox Wireless Adapter for Windows still does not install, follow all of the above steps thoroughly one more time. If this doesn't work, your adapter needs to be replaced. See How to get service for
     
     your Xbox Wireless Adapter for Windows.

thank you for responding, and try all the methods and I keep getting the error, try downloading the joystick drivers through the web but it still does not work, I think it is a problem with my windows since I also have problems with the sound drivers which also try to download online and I did not get results, I would appreciate if you solve these errors, thank you very much

hi i have the windows 10 home 64 bits, what do you mean? I do not know that

What version of windows are you using? It sounds to me like it is probably a case of needing drivers installed. Or, check out what XBF Crystal P said. lol