Jogo fechando sozinho (Game closing alone)

MATHEUShu · Feb 12, 2019

Estou com um problema

Ultimamente quando tento jogar qualquer jogo, automaticamente ele volta para tela inicial, sozinho

O que pode ser esse problema ?

[Translation]

I have a problem

Lately when I try to play any game, it automatically goes back to home screen, alone

What could be this problem?

:)

XBF Crystal P

Hi there MATHEUShu,

Thanks for the reply. I'm sorry to hear about the issue with games crashing on the Xbox 360.

What type of games are you trying to play disc/digital?

I recommend to try the following troubleshooting article:
Xbox 360 Screen Freeze Solution.

If the issue persists, try the following:

Try this out and let us know the results.

xPauloJRx

Hello,

You can try to disconnect and reconnect your account. But, before reconnecting, make a power cycle.

https://support.xbox.com/pt-BR/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

https://support.xbox.com/pt-BR/xbox-one/console/power-cycle-console

MATHEUShu

It has happened to everyone lately.

I have an Xbox 360

cachorroalfa29

Sorry to hear it. First, I'd like to mention that you're not allowed to share accounts. This could result in the account being banned from Live and the loss of your game.

However, for the issue at hand. Please check that the app and PC do not have any pending updates.

I share the account as a family so I can keep the xbox game pass for PC.

SomeOldSchool

Hi there,

It's not possible to play the game in different platform at the same time with the same account it will ask one of you to leave a certain platform and play on the other.

Regards,

Jogo fechando sozinho (Game closing alone)