jogo de outra região [Mod Translation - game from another region]

Hey victor

Thank you for taking the time to post this on the Xbox Forums. We understand that you are experiencing difficulties with redeeming a code on your account.

As stated by the
Xbox One locales FAQ, as long as the game is available in your region and even if not, once installed on your console you can continue to play that title.

However, gift cards do not share this same trait, and you must always
be in the same region as the gifter in order to redeem that title.

That leaves you with the only other option,
Request a refund for the game. [This has to be done by the individual who originally purchased this]

I'm sorry about any confusion or turmoil this might have caused.

Bom dia,

Jonas, uma alternativa para compra de jogos não disponíveis no Brasil, é a troca de região no console. Gostaria de lembrá-lo, que ao trocar de região, você estará sujeito as regras da loja da região escolhida. Essas regras são para a loja e também para o
jogo.

[Translation - Good Morning, Jonas, an alternative to buy games not available in Brazil, is the region change in the console. I would like to remind you that when you change the region, you will be subject to the rules of the store of the chosen
region. These rules are for the store and also for the game.]

Tem uma conta no meu xbox e eu gostaria de substituir ela por outra sem perder meus jogos e assinaturas.

[Mod Translation - There's an account on my xbox and I'd like to replace it with another one without losing my games and subscriptions.]

Salve Kanazuki Yuu!Tudo bem?!

Infelizmente não tem como, alguns jogos existem essa "trava" de região, a unica coisa é torcer pra liberar em sua região.

Até!

[Translation-

Unfortunately there is no way, some games there are this region "lock", the only thing is to hope to release in your region.





Until!]

Olá, remova o seu perfil do console e facf o login novamente, abra o jogo novamente e seja se a conquista contabiliza, se não contabilizar, você pode ligar para o suporte de sua região.

[Mod Translation: Hello, remove your profile from the console and TCFA the login again, open the game again and if the achievement counts, if it does not count, you can call the support of your region. ]