Jigsaw Premium keeps crashing

Discus and support Jigsaw Premium keeps crashing in XBoX Games and Apps to solve the problem; I have a subscription to Jigsaw Premium. I have a problem that goes back to March 2017. If you go back to the forums starting on 28 March 2017,... Discussion in 'XBoX Games and Apps' started by EmonyDax, Sep 5, 2017.

  1. EmonyDax
    EmonyDax Guest

    Jigsaw Premium keeps crashing


    I have a subscription to Jigsaw Premium. I have a problem that goes back to March 2017. If you go back to the forums starting on 28 March 2017, you'll find that I wasn't the only person who had this problem. It was widespread.

    I'm able to purchase and download new puzzles. When I complete one, the program crashes me back on my desktop. I reload the program and it comes up in the main screen. From there I navigate to the puzzle set I was working, and I've been given credit
    for completing the puzzle.

    I’ve un-installed and re-install Jigsaw. I lost all of my puzzles. I can reload previously worked puzzles for free. I can rework previously worked puzzles without crashing. Only new puzzles crash on completion.

    Since March I’ve been using a work around. I work a puzzle, let the program crash, work another puzzle, etc.

    So I’ve been ignoring it until last night. The program comes up to the main screen, shows me signed in, sits there for about five seconds, then it’s gone and I’m back on the desktop.

    :)
     
    EmonyDax, Sep 5, 2017
    #1
  2. jackUX
    jackUX Guest
    jigsaw will not load

    jigsaw will not load and keeps crashing
     
    jackUX, Sep 5, 2017
    #2
  3. Jigsaw crashing

    Jigsaw keeps crashing every few minutes. This has been going on for weeks and getting worse. PLEASE FIX OR EXPLAIN.
     
    UppityTripod167, Sep 5, 2017
    #3
  4. Margaret #MrMilo Win User

    Microsoft Jigsaw

    This week, in Microsoft Jigsaw, I've lost access to all my previously purchased Jigsaw Classic Games. How do I restore them? I am a Premium Member.
  5. Cookiebeep Win User

    Last Update has Ruined The Game

    Ads once again freezing and crashing Jigsaw AND Sudoku
  6. Gamer0364 Win User

    loss of Jigsaw premium features

    I'm now in the same boat. I purchased the premium Jigsaw features a week ago, and today my premium features disappeared. Will try my luck with support and see what happens.
  7. OK Fowl Win User

    Jigsaw premium

  8. MateusFontana Win User

    jigsaw ..premium

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community. Unfortunately, the community doesn't have this kind of information, you can ask this directly to the game support, since it's one of Microsoft's casual games, you can be doing this via the link below.

    https://microsoftcasualgames.zendesk.com/hc/en-...

    *Thank you in advance for contacting.
Thema:

Jigsaw Premium keeps crashing

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