Jigsaw Premium Edition - Where are the first time solve bonus points?

Hi Sandy!

Sorry to hear about what happened. If you have issues with in-game points, please directly contact the Microsoft Casual games support through here https://microsoftcasualgames.zendesk.com/hc/en-... for them to investigate the issue and assist you better.

The premium theme from the platinum edition bonus disc.

When you first logged into Microsoft Solitaire Collection, it created a GamerTag/Username to be associated with the Microsoft Account used when opening Microsoft Solitaire Collection. This is used to track your progress(score, badges, achievements, etc).
This GamerTag is generated randomly and may be changed(1 time for free) if you wish to do so.

Information on how to change your GamerTag can be found HERE.

A 1 week free trial of Premium Edition is given when you first sign into Microsoft Solitaire Collection. The Premium Edition grants access to bonus exp, coins, tournaments etc, as well as Ad-Free. At the end of the free trial, you are given the option to
purchase the Premium Edition subscription or continue to play free, without the Premium features.

I too have this problems, started a day or two ago. Problem exists on both my W10 desktop and W10 Surface Pro 3 PC. I have the Premium version for $9.99/year. Uninstalled on both machines and cannot re-install on either machine, Download starts and when
license is acquired the same error message show up again. Hey Microsoft, time to fix this. I have downloaded Jigsaw Premium Puzzle from the store until the XBox Jigsaw gest fixed. If not fixed soon, forget this MS game, very disappointing as it is not the
first time I have issues with this MS Jigsaw puzzle game.

^ - You're somewhat right. Elite Premium Members will get Terminal tomorrow with the other drops. It'll then be released to all for free on Wednesday. Just a little bonus for being Premium.

Edit: Looks like you beat me to it!