JBL Quantum 600 jack loose in controller.

Rorplup · Mar 14, 2021

Hi all.

I purchased a JBL Quantum 600 headset a few months back that works perfectly with my PS5.

I purchased a Series X yesterday but when I put the jack into the controller, it just wiggled about and doesn't stay in.

I tried an old headset too and while it does stay in, it seems to be distorted and crackly (that might be the headset itself though)

:)

SilentJay76

The plug obviously shouldn't be wiggling around. So it sounds like the headset port on the controller is faulty. I would suggest getting it replaced under warranty.

Rako007

My task was address to Microsoft. Is year 2020 and I must use jack plug to controller to have sound. I want connect XBOX directly with my bluetooth headset or external bluetooth reproductor JBL (or home teather....)

Rubens5

Thanks, but it's not clear for me though . The headsets are quantum 400 jbl, but I'm looking for an option that enlighten me if there something I can do to take advantage of the functionality of the usb connector.

DavidSuart

Solution was a new controller

3 months of plugging in and unplugging the jack plug wrecked the controller

Thanks to Smyths Toys for replacing no quibble

just ordered a turtle beach 600 stealth wireless headset.

Main reason :

1. No plugging in and unplugging the jack plug

2. Wont get in the way of a docking station charge dock

flack 132

does your controller have a attachable jack with it, if so then try putting the volume up using those controls but if not then maybe your headset may have a problem or just has a volume control that has gotten loose.

JBL Quantum 600 jack loose in controller.