J’arrive pas à me connecter -[Translation - I can not log in]

Hello KhanhTran6,

Thank you for posting on the Xbox forums. We need a little more information to ensure that we provide the correct solution. Which application are you attempting to log in to? Are you logging in to this application from a mobile device or a Windows 10
computer? Are you able to log in to the
Xbox website from that device with the same account? Be sure to let us know the results!

Hello KhanhTran6,

Thank you for posting on the Xbox forums. We need a little more information to ensure that we provide the correct solution. Which application are you attempting to log in to? Are you logging in to this application from a mobile device or a Windows 10
computer? Are you able to log in to the
Xbox website from that device with the same account? Be sure to let us know the results!

Im not KhanhTran6 but that same thing keeps happening to me on my IPhone 8 plus i try to play with my friends on MineCraft and this happens any solutions?

On xbox:

A hard reset may solve this problem. Hold down the power button until the system shuts down and unplug the power cable. Wait for 5 min and plug it back in and restart the console

I get error 80151912 attempting to connect to live. How do I fix this?

J’arrive pas sur internet avec la Xbox 360 et que je suis connecté avec mon réseau pas plus avec internet comment je peux faire

How can I contact an official technical support member by chat?

You should be able to through the link that I have provided. If you click on "My Account", it should prompt you to go through our virtual agent first.

Let me know if you have further issues!

When I select "my account" it proposes 3 methods of contact: "the forum" "call the agent" and "tweet". I do not see your virtual agent. You can provide me directly a link? thank you for your reply