January Xbox Live Quest Reward Never Received.

AeonianNeophyte · Mar 3, 2018

I had met all the requirements for January's quest and waited the whole month of February without receiving anything. Thannk you in advance for your assassistance.

:)

THE MADCAP SYD · Mar 3, 2018

Never received January or February Xbox Quest rewards

Never received January or February Xbox Quest rewards

xXJMXxdLC · Mar 3, 2018

February is over and I didn't received my January Xbox Quest reward

I did all the requirements stated in the banner, and never received my Xbox January quest reward.

AeonianNeophyte · Mar 6, 2018

Sorry for bumping the thread but I posted almost 4 days ago and never received a response while it appears everyone who posted with the same issue as early as today have already received a response.

AeonianNeophyte · Mar 7, 2018

I'm usually patient but this is getting ridiculous. What must I do to get a response? Nearly 5 days since I posted and I continue seeing other people get help for posts made today while I get zero service for a post made almost a week ago. This is the worst
customer service I've ever experienced.

AeonianNeophyte · Mar 8, 2018

Going on 6 days of zero response.

Mister Taurus · Nov 3, 2018

Hey there,

We're sorry to hear about this situation and the long wait for a response. We've let the proper teams know of the situation and we appreciate your patience concerning this particular situation. Happy gaming!

ajsinger4

I have since received the xbox quest reward for January, but not the game pass quest reward for January

Smwutches

Since that's part of Xbox Quests and not the Rewards program, Rewards support will not be able to assist. Keep in mind that prizes from quests are given within the following month. So if that is the quest for December, you will receive the prizes in January.
If you don't receive anything by the end of January, you will need to post in the sales and promotions forum.

Velvet396

Hello? I completed the achievement & gameplay requirements. I've received February's reward, but never got January.

Please help.

Mister Taurus

Hi there,

Thanks for reaching out to us. We recommend tracking your quests and making sure that you have completed all the qualifying steps. We recommend checking your messages to see if you qualified. Thank you.

Mister Beep

I have sent you an Xbox Live message with further information. Go ahead and check your
Xbox Live inbox and enjoy!

Thank you for your patience while this was looked into.

January Xbox Live Quest Reward Never Received.