January Being Doctor Rewards mission

TightlyUndone · Jan 9, 2018

I purchased "The Witness" using my xbox one rewards account login on January 3rd (3374765486) and then purchased the "Starget Portal Prop" on January 4th (568016509103611370). Both of these are listed as qualifying items for
the "Being Doctor Rewards" mission. It has been over 96 hours but nothing is showing up in "Xbox Live Rewards" as having been completed. (I have also completed 3 of the necessary 5 achievements, but it may not have been over 96 hours yet for these.)

Thanks,

:)

Martinleyland · Jan 9, 2018

Missing credits

hi I have bought a game called gears of war 4 , from the my being doctor rewards , I bought the game 0n the 4th of January, but I never received my credits

FlushedKeyboard · Jan 9, 2018

Being Doctor rewards

Dear XBL Rewards team,

I have purchased one of the eligible titles (Firewatch) and have unlocked more than 5 achievements but it does not show up on the website. Other parts I have unlocked. That is a little strange. Could you please have a look into this?

Regards,

TightlyUndone · Jan 10, 2018

Update: The two purchases are now showing up in My Missions.

Thanks

XBLRewards8 · Nov 3, 2018

Hello TightlyUndone,

Apologies for the inconvenience. There was a server maintenance that caused processing of purchases to be delayed. We can confirm that we have now caught up on your purchasing, and have recorded your 3 achievements.

TightlyUndone

Update: The two purchases are now showing up in My Missions.

Thanks

XBLRewards8

Hello TightlyUndone,

Apologies for the inconvenience. There was a server maintenance that caused processing of purchases to be delayed. We can confirm that we have now caught up on your purchasing, and have recorded your 3 achievements.

XBLRewards8

Hello FlushedKeyboard,

Since you registered as a British Rewards member, only purchases in that region's currency (GBP) is eligible for Rewards. Since your purchase of Firewatch was made with CHF, it was not eligible for Rewards, and did not complete the first part of the offer.
Since you did not complete the first part of the offer, you cannot progress the achievement part of this offer.

XBLRewards8

Hello Aahz Amen Ra,

Apologies for the inconvenience. There is currently an issue with our source for purchase data that is currently in the process of being resolved. This issue has resulted in us being unable to receive purchase information past January 22nd. Once this issue
has been resolved and that information begins to flow again, you should see your offer progress appropriately.We have reviewed your account from another source, and see purchases made on the 25th. Since we receive purchases with the date you made the purchase
and not when we receive it, there should be no issue with progressing your offer due to this delay. Again, we apologize for any inconvenience caused by this delay.

Tatakai no Kami

It is entirely possible that the compatibility update fixed the bug with Doctors Orders that causes him to spawn. Also you cannot have completed Mordecai's mission in that area. Completing Mordecai's mission and going back their for doctor's Orders negates
the bug. So for it to work you have to have both Mordecai's mission and Doctors Orders as in progress, and Doctors Orders should be the active mission. The cages around the area with the box should not be open, and you should not progress into the area where
the feathers are found.

January Being Doctor Rewards mission