Jabra USB headset not working on xbox one?

Discus and support Jabra USB headset not working on xbox one? in XBoX Accessibility to solve the problem; Hello, I have a Jabra headset UC Voice 550ms that I regularly use at work for skype calls or listen to music. All audio from my laptop comes/goes... Discussion in 'XBoX Accessibility' started by EdoSpaggalastic, Mar 22, 2019.

  1. EdoSpaggalastic
    EdoSpaggalastic Guest

    Jabra USB headset not working on xbox one?


    Hello,

    I have a Jabra headset UC Voice 550ms that I regularly use at work for skype calls or listen to music. All audio from my laptop comes/goes from/to the headset with no problems at all.

    Unfortunately the same is not happening on the xbox. Does anyone have a procedure to get the headset working?

    My previous one had a 3.5mm jack that I plugged on my controller and was working. This is different cause it has USB so goes in the back of the box.

    Any clue anyone?

    Thanks

    Cristiano

    :)
     
    EdoSpaggalastic, Mar 22, 2019
    #1
  2. Tormaz Win User

    Jabra USB headset not working on xbox one?

    Hello!

    Most likely the headset isn't compatible. Typically you either need a headset that is certified to work wirelessly or via USB or one that connects through a 3.5mm jack.
  3. Nixelplex Win User

    Jabra USB headset not working on xbox one?

  4. ArminatorX Win User

    Jabra USB headset not working on xbox one?

    The Xbox console does not support USB sound devices or USB headsets.

    Only headsets that plug into the Xbox controller are supported. Be that 3.5mm jack headsets (CTIA standard) or the chat headsets with a USB-similar-looking
    plug that goes into the wide connector of the controller.

    Also there are specifically licensed headsets that connect wirelessly directly to the console like the

    Plantronics RIG 800LX

    But the only
    headsets that have an USB connector use that connector to get USB power to their wireless transmitter    , but no actual sound is transmitted over that USB cable.
  5. steffb74 Win User

    Xbox Stereo Headset Adapter Not Compatible With Studio Beats?

    hmm - I have a similar one (jabra) and it worked - did you try Skype with the audio test function to verify if your headset works correctly?
  6. Christopher Duddy Win User

    Xbox series s wireless headset connected but no audio

    I’m having the same issue but I’m using a Jabra Evolve2 85. Headset says connected and the USB dongle light is steady indicating the headset is connected but no audio. Did you ever figure out a fix?
Thema:

Jabra USB headset not working on xbox one?

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