I’ve sent back a warranty and had no updates in two weeks.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Niall, usually when you send a device to microsoft's warranty the status of your device or accessory is visible in your purchase history in your account.

Click the link below and sign in with your account that opened the warranty for Microsoft, and see the status of your control.

https://account.microsoft.com/billing/orders

If does not appear in your purchase history for tracking, you should contact Xbox service via char so they can help you, because this forum is public viewing and unfortunately as independent consultants we do not have access there is some data and neither your account to be able to do this verification.

i tried looking at my billing orders (the link) but it said nothing about the warranty- i’m not sure how to contact xbox though.

Hello again, you can contact them via chat via the link below.

https://support.xbox.com/en-us/contact-us/

just had both my xbox 360 e slim consoles - one in warranty and one out of warranty internal drives go unformatted with the latest update and brick in the space of a week, I have had it with microsoft thats now 7 consoles i've had that have died and needed
to be sent back for service, i'm now done, I will not be upgrading to an xbox 1 nor getting another 360 after the warranty runs out out on my last one. This is a joke.

Hi,

Thanks for response. I’ve contacted xbox/microsoft tech support. It seems like it has been some kind of bug in the system. After sending scan of receipt, my warranty was extended to two years. Sadly my xbox came back in worse condition than before
the repair. I’ve already contacted the tech support and I’m sending it back for another repair in next week.