I've recently logged onto my xbox series X and saw that my xbox was perm banned.

Zuuryz Disc · Mar 11, 2025

Now what I am referring to when I say my Xbox was perm banned is not just my account but also my Xbox. I have done nothing to receive this enforcement and have had no prior enforcement history that would've caused this. I just want my Xbox back up n running since I spent roughly 500$for the console. I feel how Microsoft runs their enforcements and the lack of communication they offer is a huge problem and it shouldn't be like this. I have submitted an appeal and waiting for a response back. I'm not sure if anyone's aware but there is currently a huge issue going around where users on Xbox mass report someone's account because their mad about a game. I'm not sure if that is what happened to me but if it is Microsoft as a whole should be aware of that issue as well.

Error code: 0x80a40020

:)

NINReaper

Having the same issues myself. Recently bought a 360 to play some games that aren't backwards compatible and I can't get my profile downloaded onto the console. I get the same error saying my credentials aren't correct. I can log in fine on my series X and the xbox website. I've turned reccuring billing off and on and turned 2 step off and on and still can't get my profile downloaded to the 360 console.

cacode11

So the only way I'll know is to log onto my Xbox? I logged onto Xbox app on my work CPU and my phone and I see no ban.

XDUKERMANX

I'm having the exact same problem.

I have purchased a bundle with Grand Theft Auto V, Grand Theft Auto Online and Grand Theft Auto V: Story Mode (Xbox Series X|S)

I've logged in on my Xbox Series X and it is downloading the normal version of Grand Theft Auto and not the Xbox Series X|S version.

I've deleted all data and it is still downloading the normal version. I've even logged in on XBOX online and tried installing remotely but still no joy.

SpeshalMarketa

I've just logged onto my console to be told I'm permanently banned I have no idea why, I've got a fifa 22 profile how do I log onto it by making a new profile ?

ROBIN H 25

Not really...

Xbox Series X games / upgrades / updates has to be installed onto the Series X internal or expansion card SSD,

You can have Xbox One games on your external hard drive that will get an Series X upgrade but the games will need to be transferred to the Series X and then the Series X upgrade will need to be downloaded onto the Series X SSD,

As an example...

I have Marvel Avengers on my external hard drive that will get the Series X upgrade and I will transfer the game over to the Series X SSD ready to download and update the game to the Series X version when available.

I've recently logged onto my xbox series X and saw that my xbox was perm banned.

I've recently logged onto my xbox series X and saw that my xbox was perm banned.

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I've recently logged onto my xbox series X and saw that my xbox was perm banned.

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