Ive pre ordered a game and when it was released it didnt allow me to play it but asked me...

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Nick

Please double check first if this pre-order appears in your Microsoft account order history with status completed
https://account.microsoft.com/billing/orders

And if maybe you have more than one email address please check on each one

Let me know how it goes

For those that didnt pre order from gamestop but unlocked the bandana skull in game, are we allowed to use it? Ive unlocked every single skull in CE but the bananda skull still doesnt show up in the menus.

Yes i know, but call of duty which i also pre ordered, got an email on the 8th oct saying it had been completed, game released on the 12th, thats what im getting at, if my money has taken, id atleast like some reasurance it will be completed by friday,
otherwise why take the money until games released, im not asking to play it now, i just want to know 100% game will allow me to play on release, and complete purchase.

Pre orders on the Xbox dashboard are for the digital download version. No disc required. How it works is that if you pre order the game on the dashboard, it will pre download it, then allow you to play it from midnight the day
of release.

suport Homepage linked me to the comnity, Chat closed

ea called me 1 Minute later after my Question

Problem is i see the game pre ordered, but i didnt get the pre order Bonus for Anthem(invite 3 Friends to the demo) because ea says i didnt pre order