I've moved from the UK to Spain and want to change my billing from GBP to EUR

Luke Baker1 · Feb 8, 2023

I've moved from the UK to Spain and want to change my billing from GBP to EUR

I've tried changing my billing and changed it to Spain but it's still asking me to pay in GBP.

I've tried the online customer service and it doesn't work, it's prifixed to call UK so I change it Spain put my number in and says that there is a problem and doesn't give any opinions

:)

Ben4724

Hi! My name is Ben an Independent Advisor and hope you are doing well.

Sorry to hear about the problem you have experienced. With regards to moving country, have you also tried changing your region via https://account.xbox.com/en-gb/Settings/Home page?

Just click the "Change Xbox 360 region" to update it as well on your Xbox profile. But take note! It will take 3 months to change the region again so just make sure you select the correct one.

After doing this, try adding your payment on the correct region or try doing a transaction to see if it will reflect the correct one. Make sure to restart your device after doing so as well.

Looking forward to hearing back from you so we can further assist.

Kind regards,

Ben

IceStorm III

The Xbox One saw a price drop in the UK to 399 GBP, from its launch price of 429 GBP. That's the only price drop to date.

Mad Cow Dizease

Child accounts

An Xbox LIVE child account can move to a new region even if the parent account stays in its original region. But the parent will still have to accept the Terms of Use in the new region on the child’s behalf.

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If the child is a minor (as defined by applicable law) in one region but isn’t a minor in the other region, the account can’t be moved between those regions.

Looks like as per the second paragraph, it doesn't seem to be possible. You may have to wait until you are 18.

Miss Bijoux

Hey there!

You will be able to use your Xbox One in Spain, yes. However, you will need to obtain a power supply that is 220v as transformers are not recommended. Once you get to Spain, you can place the order via the
Online Service Center.

Let us know if you have any further questions and safe travels!

Xgoan

Yes, I moved from Spain to Norway. How can I change the Xbox360 region?

I've moved from the UK to Spain and want to change my billing from GBP to EUR