I’ve lost all audio. It’s not a headset issue cuz the same thing happens when I tried to...

I’ve tried all of this… I’ve cleared my MAC address multiple times.

I’ve gone through every audio/ privacy setting I can.

Even attempted to see if there was a firmware update for my headset.

What doesn’t make any sense is when the issue started to happen I went to buy a new headset and this one is wired. The brand new headset mic will not work when in party or game chat. The only way I can get my voice to register at all is on my phone through the app.

The headset I use right now is the steelseries Arctis 1 and I use a xbox one s console and it’s been happening within the whole system. i’ve had the same problem with three different mics. The controller and console works fine but for some reason I only hear audio on the left side of my mic. i’ve tried different things but nothing seems to work with my problem

Hey ! Does the same issue occur if you try a different HDMI or TV with the console? Additionally, are you using standalone speakers or a headset for audio? Post back and let us know!

hi, I’ve tried a different HDMI port but no luck. I don’t have a spare HDMI cable available. I’m using the tv volume but even when I use headphones it does the same thing.

Interesting, and is this same thing happening when you're hearing the audio from the TV's speakers? Or is it just when you're using the headset. Which headsets are you using as well?

Same thing happened with Xbox Series S. Tried to mess with audio settings, restart it, hard restart, moved hdmi ports, even factory reset and still nothing. I’ve seen through research this is a common issue. Following to see if there’s anything that will help