I've got problem with paying for games by phone

Discus and support I've got problem with paying for games by phone in XBoX Sales and Promo to solve the problem; I wanted to pay for Metro Redux Bundle, that is in 75% lower price now, and everything is going OK until code sending process. Problem is, that until... Discussion in 'XBoX Sales and Promo' started by AudioCloud67231, Jun 17, 2018.

  1. AudioCloud67231
    AudioCloud67231 Guest

    I've got problem with paying for games by phone


    I wanted to pay for Metro Redux Bundle, that is in 75% lower price now, and everything is going OK until code sending process.

    Problem is, that until activation code arrives at my phone, buying session goes expired and i can't do anything.

    Does anyone know how could i solve it?

    BTW, sorry for my english

    :)
     
    AudioCloud67231, Jun 17, 2018
    #1
  2. WPAK
    WPAK Guest
    Paying by phone unavailable?

    Hi there,

    you might want to check http://account.microsoft.com and check the payment option and transactions to see if any possible causes are showing there.

    I've never heard that this was actually an option, but that could be me and different per region.

    If you can't find any cause on that link then I suggest contacting Xbox Support via Phone or Microsoft Support chat, they should be able to dig a little deeper in a billing issue like this.

    To contact Xbox Support use Contact Us | Xbox Support

    Let us know the results
     
    WPAK, Jun 17, 2018
    #2
  3. Nibbler3011
    Nibbler3011 Guest
    Paying by phone unavailable?

    For the last few months ive been using my phone contract to purchase games through the xbox store yet as of the last week the option is greyed out when i select payment methods.

    Ive tried removing the phone and re adding it and still have the same result.

    Anyone have any ideas why this might be?
     
    Nibbler3011, Jun 17, 2018
    #3
  4. Miles_397 Win User

    I've got a problem

    I would do this but it won't let me access anything all i get is a black screen, and it says "signing you in" for about five to ten minutes then it loads into a black screen. I cannot do anything in the mean time.
  5. JhonSnow777 Win User

    I've got a problem

    Hello, thanks for bringing this issue to us!

    We are sorry that this issue has come, we suggest clearing out the game cache since it might be a corrupt file causing this error.



    How to clear Game Cache on the Xbox One:



    Settings

    System

    Storage

    Clear Local Saved Games

    Yes and Restart
  6. XBF Javier R Win User

    I've got a problem

    Hello XxGHOSTxX1,

    Please create a new thread detailing the issue being experienced so that we can tailor our responses to you specifically.

    We await your new thread!

    Best wishes!
  7. M3tal Daz3 Win User

    I've got a problem

  8. MAHRCELINE Win User

    I've got a problem

    tries to restart it from manufacturing.

    turn on and hold the sync button and select restore, maybe work
Thema:

I've got problem with paying for games by phone

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