I've got fortnite on my xbox it's saying I need to sign into the account i brought it from...

Hello Marshall Godfrey,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to access Fortnite on your Xbox. This issue may occur if you're not signed in to the correct account or if there's an issue with the account you purchased the game on. Just a reminder, we are not able to double check your account here manually since we do not have the option to. No worries, we do have some effective troubleshooting steps here that could fix the issue.



To resolve this issue, please try the following steps:



1. Make sure you're signed into the correct account that you used to purchase Fortnite.

2. Check if there are any updates available for Fortnite and install them if there are.

3. Try restarting your Xbox and then launching Fortnite again.

4. If the issue persists, try uninstalling and reinstalling Fortnite on your Xbox.



If none of these steps work, it would be the best to contact Xbox Live Support so that they can manually pull up your accounts and double check everything for you.

To get in touch with our dedicated Xbox Support team, click this link https://support.xbox.com/en-US/contact-us in a new tab or window. Once you're on the page, you'll see options where you can contact them via phone or live chat.

I hope I helped!

YanYannn
Microsoft Community Moderator

Hello Marshall Godfrey,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)



Thank you for understanding.



Regards,

I have a problem with signing in to Minecraft with my Microsoft account. Every time I click sign in, it brings me to the "Let's get you signed in with XBOX Live" screen. I click sign in and it brings me to a confirm
page to confirm my Microsoft account. I click "continue" and it brings me back to the "Let's get you signed in with XBOX Live" screen. I clicked sign in and it brought me the confirm page again. I clicked continue and it brought me back to the Minecraft app
but the screen won't load and the app is stuck on a black screen. Is there a solution to this? I've tried uninstalling and I've tried to disconnecting my WiFi from my Android phone.

Ive got the same issue atm with my games just tirned my xbox on and its saying sign in with the account you brouhght the game on i already am and i know ive brought the game and xbox is insisting i dont own it but says i won it on the store 🤷��‍♂️

I say that I have already used the game before and if I can use my Xbox account email and password but it says that no fortnite account is on it but when I go to link my account to Xbox live, it says that there is an account that is already signed in