I've got a problem

Discus and support I've got a problem in XBoX Games and Apps to solve the problem; I cant open the xbox app on my desktop, it shows the green loading screen with the xbox logo for about 1 sec and than the app closes. Pls help me !!... Discussion in 'XBoX Games and Apps' started by LOX1452, Dec 20, 2016.

  1. LOX1452
    LOX1452 Guest

    I've got a problem


    I cant open the xbox app on my desktop, it shows the green loading screen with the xbox logo for about 1 sec and than the app closes. Pls help me !!

    :)
     
    LOX1452, Dec 20, 2016
    #1
  2. ComicHorizon357
    ComicHorizon357 Guest
    Yeah, i've got a big problem

    Yeah, when i turn on the console, the picture on the tv does'nt show up, i have looked it up on xbox support, and when i do as they say, the console just goes off, i cant play, because the picture on my tv does'nt show up, i hear from the tv that it works,
    but no picture, can someone help me
     
    ComicHorizon357, Dec 20, 2016
    #2
  3. Mister Maka
    Mister Maka Guest
    Yeah, i've got a big problem

    Hey there.

    Sorry to hear about your display troubles! If you haven't already, please make sure you check out our
    Blank Screen Troubleshooter. There's a step to reset your display settings in there, please make sure you give that
    a go. Keep us updated with how it goes I've got a problem :)
     
    Mister Maka, Dec 20, 2016
    #3
  4. Mister Mascot
    Mister Mascot Guest

    I've got a problem

    Hey there LOX1452,

    Sorry to hear about the app crashing, have you tried to uninstall and reinstall the app yet to see if that helps?
     
    Mister Mascot, Dec 21, 2016
    #4
  5. Miles_397 Win User

    I've got a problem

    I would do this but it won't let me access anything all i get is a black screen, and it says "signing you in" for about five to ten minutes then it loads into a black screen. I cannot do anything in the mean time.
  6. JhonSnow777 Win User

    I've got a problem

    Hello, thanks for bringing this issue to us!

    We are sorry that this issue has come, we suggest clearing out the game cache since it might be a corrupt file causing this error.



    How to clear Game Cache on the Xbox One:



    Settings

    System

    Storage

    Clear Local Saved Games

    Yes and Restart
  7. XBF Javier R Win User

    I've got a problem

    Hello XxGHOSTxX1,

    Please create a new thread detailing the issue being experienced so that we can tailor our responses to you specifically.

    We await your new thread!

    Best wishes!
  8. M3tal Daz3 Win User

    I've got a problem

  9. MAHRCELINE Win User

    I've got a problem

    tries to restart it from manufacturing.

    turn on and hold the sync button and select restore, maybe work
Thema:

I've got a problem

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