I've forgotten the e-mail I used to sign up for my Xbox account.

I've forgotten the E-mail that I used to create the account, and when I normally try to log in to the account on my Xbox 360 it says that it needs the E-mail and the password.

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help in recovering your email.

Sorry to hear about what happened there, email is really important for us to recover the account and if you forget that, you may also try retrieving your email using an alternate email or phone attached to that account through this link:

https://account.live.com/username/recover

Just a heads up, Microsoft is really strict when it comes to account recovery and security on the account and this is the only way we can try to recover it.

Here are some helpful tips on how you can recover your email:

https://support.microsoft.com/en-us/account-bil...

Hey

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently inquiring about changing the email of your Microsoft account.

You should still be able to
configure the alias that you use for your account, as the only thing you would be suspended for, would be for using the Xbox Live services.

I hope this was able to clarify any confusion this might have caused.

So, this was the first thing I tried but I don't believe this is going to work. I'll use non-personal examples to explain.

Let's say that my banned account is associated to 'e-mail A' and my unbanned account is associated to 'e-mail B'. Well, I use e-mail A (a hotmail account) as my primary e-mail for all important e-mails I need to receive, and where I've signed up to the most
critical of places. If I create a new primary alias and remove e-mail A from the microsoft account that the banned account is connected to, I don't think I can use it again on the microsoft account that the unbanned account is connected to. Furthermore, if
I do that process, I worry I'll lose my ability for mail sent to e-mail A to work properly as has before.

I just want to take 'e-mail A' and associate it with the unbanned account, and associate 'e-mail B' with the banned one. For clarity, let me provide an example of where this problem gives me trouble. I stay logged into 'e-mail A' as it is my primary e-mail
account for the important e-mails I need to receive. However; let's say I'm watching live.gearsofwar.com and I need to sign in to get in-game rewards for watching. When I try to sign in, it always fails and I get kicked back and it happens because the microsoft
account that I am signed into has a banned gamertag connected to it.

So, I then have to log out of my primary microsoft account, log in with my secondary that has the unbanned account, and then try to sign in on the website. Then it will let me use it because the xbox gamertag associated with the secondary microsoft account
is unbanned. After that, I then go back to my e-mail, sign out of my secondary microsoft account and sign back into my primary microsoft account and continue using my e-mail as normal.

Now this is something I do for almost anything that requires me to sign into the microsoft account connected to my unbanned gamertag, and I have to do this frequently as I get auto-signed out of various websites. I'm trying to mitigate this by just making
it so my unbanned xbox account links to the same microsoft account that I use every day, so when I go to sign in and get auto-signed in it works.

I hope this maybe clarifies some of the situation and makes a clear picture of what I'm trying to do. I don't want to be destructive to my own primary e-mail in order to change the connections.

Yes, WertyJ AU is the account I use, it is on my Xbox, and under account management it shows the e-mail I've just used to sign in to this account, which has this gamertag instead for some reason.

Windows Live ID: the e-mail associated with your Xbox account.

I am assuming that when you sign up for elite, you are using the e-mail attached to Druidnator90210 on Xbox.