ive forgotten my access pin

Hi, my name is Ezequiel and thank you for your question and for reaching out. Hello Jaymes Ruck how are you?

You need to log into your account and request the code, you need to use a current pin, you cannot use an old pin.

Hi Zeke, sorry to hear you're having trouble with your Xbox guest PIN.

A forgotten access PIN can be reset by any adult, if that person knows their Microsoft account password and is signed in on the console.

Try these steps:

1. Press the Xbox button to open the guide.

2. Select Profile & system > Settings > System > Access restrictions.

3. Select Remove access PIN.

4. When you’re prompted to enter the access PIN, enter an incorrect PIN three times, and then enter your Microsoft account password to remove the access PIN.

5. If you want to create a new access PIN, select Create an access PIN and follow the steps.

Let me know if these steps work for you. If you have any other questions, let me know!

Hi Harry! My name is Ricardo an independent advisor ready to help you with this situation!

The pin that the oc it's requesting must be the PC account PIN, if this doesn't work please follow this steps to reset the PIN

https://support.microsoft.com/en-au/windows/res...

Hi David! I'm Rostom, an Independent Advisor. I will be glad to help you here.

If you've forgotten your PIN and can't access restricted console features, follow these steps:

When you're prompted to enter your PIN on the console, enter any 6-digit combination three times.
Enter your Microsoft account password when prompted.
Select Make a new PIN.
Enter a new PIN, and then enter it again to confirm.

Hi,Aria! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

If you’ve forgotten your PIN and can’t access restricted console features, follow these steps:

When you’re prompted to enter your PIN on the console, enter any 6-digit combination three times.

Enter your Microsoft account password when prompted.

Select Make a new PIN.

Enter a new PIN, and then enter it again to confirm.