I've changed my log in details as my account was hacked and Xbox has not updated my account...

Hello there,

I'm sorry to hear about this issue. How exactly are they hacking your computer and devices? Are they logging into your account? If you can, please provide us with more details so that we can provide you with correct steps to resolve this.

If they are logging into your account, use these links to help secure your accounts :

“I think my account has been hacked”

Update all of your Microsoft account security information

Hope this helps

Sorry for the caps... I have 2 xbox elites. One I use and the other I let my kids use. Since this has happenend my son's xbox always gives an update message when we attempt to play halo reach like there is a new update. I immediately cancelled the update
and take the game out of the xbox. When I try and play halo reach upstairs there is no update and the game loads and works.

Therefore the hacker/modder has left something that would allow him to hack the xbox live accounts once again if we attempt to play halo reach.

My son's xbox had two xbox live accounts on it. The hacker even tried to hack into the second account but luckily my other son was online at the time. So every time the hacker logged in, my son was logged out. So when I logged back in, the hacker was
logged out. Luckily I had already read up, about online privacy and security from xbox.com, I was able to change the password on the account then profile protect it otherwise both accounts would have been hacked.

Hello, so along time ago my actual account was hacked and the details has been changed i think the reason that it has been locked by it

i also forgot to say this... but when i go in to my WLID and change my password, then try and log in to XBOX Live i get my friends list to work.. could there be a chance that my account has been hacked?

i found the account that hacked me, using xbox, problem is that i still can't use my main account to log into minecraft and i need to somehow change it from this hackers account to my account.