I've cancel my xbox series x order on here just don't know if I'm getting refund of my...

Discus and support I've cancel my xbox series x order on here just don't know if I'm getting refund of my... in XBoX on Consoles to solve the problem; I just wanna know if I'm getting refund or not from xbox series x order that canceled like 4 days ago I believe when I canceled it... Discussion in 'XBoX on Consoles' started by Devon Childers, Mar 19, 2025.

  1. I've cancel my xbox series x order on here just don't know if I'm getting refund of my...


    I just wanna know if I'm getting refund or not from xbox series x order that canceled like 4 days ago I believe when I canceled it

    :)
     
    Devon Childers, Mar 19, 2025
    #1
  2. SwordofWhedon Win User

    I've cancel my xbox series x order on here just don't know if I'm getting refund of my money back or not

    As I said, you haven't been charged for the system so there is nothing to refund. You were charged for the controller if that shipped
  3. Devon Childers Win User

    I've cancel my xbox series x order on here just don't know if I'm getting refund of my money back or not

    Nope no shipping from it it just says canceled only thing that shipped out of all of it was my xbox controller but xbox console was taking too long in pending that I decided cancel that part of the order so I wasn't sure if it's gonna be refunded
  4. SwordofWhedon Win User

    I've cancel my xbox series x order on here just don't know if I'm getting refund of my money back or not

    if it hasn't shipped then you weren't charged, what you see is a test charge
  5. [ A J ] Win User

    wrong version of game

    Hi, JAY! thank you for reaching out.

    My name is AJ, I'm an Independent Advisor for the Xbox Community.

    I'm sorry to hear you are experiencing issues playing with your friends.

    Unfortunately, users on the Xbox One version of the game can't play with those on the Xbox Series S/X version. Since games can't be exchanged and FIFA 23 doesn't have an upgrade option, your best option would be to request a refund for your purchase and get the Series S/X version instead.

    You can request a refund at: http://www.xbox.com/refunds

    If you don't see your order on the list, select "Why don't I see my order in the list?". Please keep in mind some purchases can take up to 24 hours to show on the list of refundable items.

    Please let me know if you have any questions.

    Best regards.
  6. - AJ - Win User

    I think I messed up

    Hi, Brad! Thank you for reaching out.
    I'm AJ, an Independent Advisor for the Xbox Community.

    You can still play the Xbox One version of the game, but I'm afraid you will not get the best gaming experience possible considering the console you are using. In addition to this, you will not be able to play online with users who are playing on the Series S/X version.

    If you'd like to request a refund for your purchase, I'd be happy to guide you through the process.

    To request a refund:

    - Go to http://www.xbox.com/refunds
    - Sign in to the account you used for this purchase.
    - Select your order from the list of refundable items
    - Click the green "Request refund" button.

    If you don't see your order on the list, please select "Why don't I see my order in the list?". Do keep in mind some purchases can take up to 24 hours to show on the list of refundable items.

    ________________________

    • Additionally, I'm attaching links to both the Xbox Series S/X version and the Xbox One + Series S/X bundle.

    - GTA V for Xbox Series S/X:
    https://www.xbox.com/games/store/p/9NXMBTB02ZSF/0010

    - GTA V Xbox One + Series S/X bundle:
    https://www.xbox.com/games/store/p/9P8RQH67TTT1/0010

    Please let me know if you have any further questions, I'd be happy to help.
    Best regards.
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