I've bought a bundle with fifa 19 and madden 19 on xbox one but madden doesn't show up for...

Discus and support I've bought a bundle with fifa 19 and madden 19 on xbox one but madden doesn't show up for... in XBoX Sales and Promo to solve the problem; WHen i tried to download the games from the bundle screen on the store it only downloaded fifa 19, madden's page doesn't give me an option to download... Discussion in 'XBoX Sales and Promo' started by LyricRage, Jan 21, 2019.

  1. LyricRage
    LyricRage Guest

    I've bought a bundle with fifa 19 and madden 19 on xbox one but madden doesn't show up for...


    WHen i tried to download the games from the bundle screen on the store it only downloaded fifa 19, madden's page doesn't give me an option to download it but it says i already own it, and madden doesn't shows on the games ready to install page as well.
    I tired contacting EA but they couldn't help me and MIcrosoft's contact us isn't working. Anyone have had the same issue?

    :)
     
    LyricRage, Jan 21, 2019
    #1
  2. JesperMalling Win User

    Madden 19 and other games not on my ready to install list

    Hi,

    I have the same problem

    I bought Madden 19 and Fifa 19 as bundle. But madden 19 does not start downloading.
  3. XBF Crystal P Win User

    I've bought a bundle with fifa 19 and madden 19 on xbox one but madden doesn't show up for downloading.

    Hi there
    LyricRage,

    Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with a transaction on your Microsoft
    Account. If you purchased a content on your account, please take a moment to
    view your Xbox purchase history online
    to confirm the purchase.

    If the problem persists,
    contact Customer Support
    for further assistance. Unfortunately, here in forums we do not have any tools for billing or subscription issues.

    Try this:

    • Log into Support.Xbox.com
    • Scroll down, Click on Contact Us
    • A new window will pop up
    • Type in contact Support - you will receive different options, such as:
      • Message with an Xbox Gamer
      • Call me back
      • Ask the Community

    Hope this helps.
  4. LyricRage Win User

    I've bought a bundle with fifa 19 and madden 19 on xbox one but madden doesn't show up for downloading.

    It's not there and the only way i can go to the madden 19 in the store is by going throug the bundles it doesn't even show up as a game when i search.
  5. Smwutches Win User

    I've bought a bundle with fifa 19 and madden 19 on xbox one but madden doesn't show up for downloading.

    Check the Ready to Install section of your Games and Apps and see if it will allow you to download it from there.
  6. Zero Jehuty Win User

    I've bought a bundle with fifa 19 and madden 19 on xbox one but madden doesn't show up for downloading.

    I have seen other reports saying that owned copies of Madden 19 are having this issue.

    You can try contacting MS via a call back
    HERE


    However this seems to be an issue that is wide spread.

    Are you by chance in the Insider Program? Have you tried looking in your ready to install list?
Thema:

I've bought a bundle with fifa 19 and madden 19 on xbox one but madden doesn't show up for...

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  1. it says i dont own fifa 19 even though i bought it