I've been trying to change my profile picture for months

Hi Stinky F, my name is Courtney and I would be happy to help.

Technically there is nothing wrong with your profile photo, so I don't think you are breaking Microsoft rules so it must be a problem with your account profile, with the intention of helping you I am going to suggest taking some steps:

1. Check your Internet connection: Make sure your Internet connection is stable and strong enough to upload the new profile picture. A weak or unstable Internet connection may cause problems loading the image.

2. Try using a different device or browser: Sometimes the Xbox app may not work properly on a specific device or browser. Try using a different device or browser to see if you can change your profile photo.

3. Use the Xbox website: You can also try changing your profile picture by signing in to the Xbox website on a computer or mobile device. Navigate to your profile settings and select the option to change your profile photo. This should sync with your Xbox app and update your profile photo.

4. Clear the Xbox app cache: Clearing the Xbox app cache can also help resolve the issue. Go to the Xbox app settings, select the option to clear cache, and then try uploading the new profile picture again.

If none of this works I would recommend as a personal opinion that you contact Support directly, keep in mind that this is only a public forum where we are players or members like you so we are not Microsoft employees.

Support: https://support.xbox.com/contact-us/

Information source (Credits): https://answers.microsoft.com/thread/c7dc5e53-9c51-462e-8821-4c45cd58e422

I hope you understand, I wish you good luck.

Best regards,
Courtney.

been trying to change it to one of these two

Ever since I got the Xbox app,I've always used it to change my profile picture. I've never had a issue with it,but a few months ago,all the way up to now,it let me change my profile picture,saying to "try again later". Is anyone else having this problem?

well, it hasn't changed in a year (lol) and i've been using a different gamerpic since 8 months.... It's not the gamerpic on xbox live or xbox.com, but on the e-mail address and my profile picture for ambassadors.

What if your picture was already set? My profile picture had been the same for about 3 months, but when I logged in it had changed to a default picture. Are established pictures supposed to revert back?