Ive been suspended for 2 days and wont be told why

NeoScudDX · Oct 31, 2022

I got a suspension on my account for 2 days i havent been told why and when i call xbox they say thats not our department please go to enforement.xbox.com which tells me i cant do anything about it when im pretty sure its a false report since i dont even talk in gamechat only parties with friends does anyone know if theres anything that can be done cause this is rediculous im pretty sure it was someone mad i killed them in cod and i suck at that game but play it with friends

:)

NeoScudDX

Unfortunatly all it says was i viloated community guidlines which i dont see how i would have and when i called they said i was reported for something but not what and the site will not allow me to appeal period theres no option and they say no appeals for shortned suspension do it seems i cant do anything but i just want them to beable to look into if this was a false reporting cause noone should be punished for something they didnt do

Dérek Augusto

Yes, I understand how frustrating it is.

But unfortunately the details only appear on the enforcement site.

And the punishment team is only accessed by the second link I sent you

NeoScudDX

Yeah 48 hours its just frustrating i cant find out why and dispute something when it was done wrongly cause if it wasnt i should be allowed to know to fix it

Dérek Augusto

When it is not possible to appeal to this, it means that the punishment is less than 24 hours.

So tomorrow you can play normally.

Anyway, I'm sorry about the situation.

Dérek Augusto

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

NeoScudDX, I'm sorry about your situation, friend.

The official procedure for this case would be for you to appeal this to the team to analyze and verify if it was a wrong punishment or not.

All the details regarding the ban are here, if it doesn't appear, just wait a while.

https://enforcement.xbox.com

You can try to appeal to this, through this link here, it's quite easy.

https://support.xbox.com/en-us/help/family-onli...

I remain at your disposal if you have any further questions.

Ive been suspended for 2 days and wont be told why