i've been robbed

Discus and support i've been robbed in XBoX Games and Apps to solve the problem; good afternoo i bought the fifa 18 idol version and they gave me the standart version and i already check my purchases and it comes out that i buy the... Discussion in 'XBoX Games and Apps' started by FIGOJB11PD21, Sep 26, 2017.

  1. FIGOJB11PD21
    FIGOJB11PD21 Guest

    i've been robbed


    good afternoo i bought the fifa 18 idol version and they gave me the standart version and i already check my purchases and it comes out that i buy the idol version please give me what i buy.

    :)
     
    FIGOJB11PD21, Sep 26, 2017
    #1
  2. StewedLily69260
    StewedLily69260 Guest
    I've been robbed of my daily rewards!!!

    I have been locked out of my daily rewards for 4 days! Please correct this problem. Why, when you finally reach level 51, does it cost more for keys in France? The tickets required have doubled and the tickets needed to play extra
    balls has gone up to approximately 5 times the amount prior to reaching level 51. You can't possibly build up your tickets that much. Reaching that level was a major achievement and it feels like in order to play now, one has to pay.
     
    StewedLily69260, Sep 26, 2017
    #2
  3. starquake123
    starquake123 Guest
    tiger woods 11 achievments

    yup same here, thinik i've been robbed off 65g. darn it i like my gs.
     
    starquake123, Sep 26, 2017
    #3
  4. Obsessive Power
    Obsessive Power Guest

    i've been robbed

    Hi,

    Any purchasing issues need to be taken up directly with Xbox Live support for your region.





    Customer Support *

    * For the correct number to appear, please be sure you have the website set to the correct country. This can be changed at the bottom of the web page, on the left hand side.
     
    Obsessive Power, Sep 27, 2017
    #4
  5. Atherza Win User

    I've been robbed

    For refunds, please go here: https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund
  6. XBF Brad A Win User

    I've been robbed

    Hello Nelcraft,

    Sorry for the issue with the purchases. You can go to the website to fill out the

    refund request form    . If you are unable to do it on the website you can then
    Contact support    . Also the refund if eligible will go back to the payment instrument that was used. So if a credit/debit card was used it will go back to that. If you had currency on your account and that was used it will go back on your account. The refund
    can only be done one of them two ways. We on the forums are unable to provide refunds.

    Hope this helps.

    Thanks,

    Brad
  7. Obsessive Power Win User

    i've been robbed

    Hi,

    Any purchasing issues need to be taken up directly with Xbox Live support for your region.





    http://support.xbox.com/contact-us?isChatCallAvailable=false *

    * For the correct number to appear, please be sure you have the website set to the correct country. This can be changed at the bottom of the web page, on the left hand side.
  8. FUCHI PATAS Win User

    Had enough - thanks for ruining an otherwise perfect game...(SPOILERS)

    I've had this EXACT problem numerous times with this frakkin' game!!!

    At least 3 separate times I've been robbed of hours of gameplay.
  9. starquake123 Win User

    tiger woods 11 achievments

    yup same here, thinik i've been robbed off 65g. darn it i like my gs.
Thema:

i've been robbed

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