I've been hacked, and my minecraft account has been deleted, or transferred to another...

Hi, I hope you're doing great out there.

I'm Wille, an Independent advisor and I am here to help you with your concern.

I'm sorry you're having this issue, as I understand your concerns about the privacy of your account and how annoying not being able to access it can be. Situations where our email account with personal information, contacts, messages and even our documents are really involved are a little more delicate.

When the hacker manages to change the password, and the account alias, it is because he also has access to security information, as well as, cell phone, alternative email that you yourself registered in your account.

Unfortunately, when the hacker manages to change the account's security information, the account is hardly recoverable. That's why it's very important to keep your security info up to date and use different passwords across all platforms.

Even if you create the account with the same domain as before, you will not be able to view your games, subscriptions and emails, as it is a new account.

I'm a user like you and there's not much I can do in the community as visibility is public. Contact MSA Support and see if you can follow the Account Takeover (ATO), investigation is done on a case-by-case basis.

https://support.microsoft.com/en-us/account-bil...

https://support.microsoft.com/en-us/account-bil...

https://answers.microsoft.com/en-us/xbox/forum/...

Hoping that everything works out for the best.

I hope I helped you. Hugs!

That doesn't really help because I still don't have Minecraft on my account, that is why I am suspicious that my account has been hacked in to and deleted by someone

Could you check if the minecraft account Hakisato has not been intercepted in any way. Recently, my email account was hacked and I'm afraid that was the reason

I will add that the email is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** the minecraft account has been transferred from the mojang account to the emial *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

Hello Matvejev, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I'm sorry to hear that your account has been compromised. In situations like this, the recommended action is trying to recover the account by using the Microsoft interactive guide below:

https://support.microsoft.com/account-billing/h...

Additionally, I would like to let you know that’s not possible to process any kind of content transfer between Microsoft accounts

Lastly, and as a reminder, please notice that no one at Microsoft can view or change the account details for you, this is for security policies

Hello Azael P! I'm Annanda and I'd be happy to help you with your question.

I am so sorry your account was hacked.

You will need to contact Mojang directly and give all the informations required, okay?

Best of luck for you, and i hope you can recover your account soon.

https://help.mojang.com/

I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

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Best Regards, Annanda.