I’ve been charged twice for Fifa 24

Hello Kerry C! I'm Annanda and I'd be happy to help you with your question.

I understand. This is a known issue and all you need to do is to ask for a refund on one of your purchases, okay?

You can ask for your refund in this link:

https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

You just need to press Sign In on " To start your refund request, sign in. " and follow the procedure!

I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

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Best Regards, Annanda.

I’ve bought fifa 23 twice by accident one payment as been refunded one still gone out but not letting me back on fifa

Hello again, unfortunately this is the only way to contact support.

I recommend the chat for making sure it's operational, I can't give you any position about the call back.

Will they call back to a mobile no.?

When I look on my Xbox there is only 1 pre order (modern warfare 2) available to pre install.

When I’ve been looking on the Xbox/ Microsoft help page it doesn’t show any!? The only thing it shows are some “cod points” purchased in early August.

I