It’s says something went wrong when I am trying to install format horizon 5

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Anthony, how are you today? Hope you're well.

Anthony, this on your console:

First clean the cache of your console that way:

1. With the console turned on, hold the XBOX power button on the console for 10 seconds until you hear a small sound.

2. Wait 10 seconds.

3. Turn it back on.

Note: It may take a while for him to call, don't worry, it's normal.

Then, restore your console keeping the games and apps:

***IMPORTANT*** If you share accounts with someone, you will have to redo the process of placing the account as the main one again, be aware of the chances you still have to do this, as Microsoft makes available per year, only 5 chances so you can make some account your console's main account.

1. Press the Xbox button to open the dashboard.

2. Select System > Settings > System > Console Information >

3. Select Reset console > Restore and keep my games and apps.

4. When asking to pull settings from an old xbox, put no

5. You will have to log in your accounts again, and when you sign in with your account, make sure you turn it has your home console also, that's it.

NOTE: Rest assured, you won't lose games or saves

Thank you very much for your reply. The problem with the Forza Horizon 5 started once the Ver 3.405.2.0 was installed on 14 November. I am thinking that something went wrong with that installation process. I am going to try what you said and see how that goes. I will let you know. Thanks again.

okay so i restarted my console and it installed but when i try to open it it says something went wrong

So I just bought the disc version of Forza Horizon 5 and everytime I try to launch the game it says “something went wrong” and displays the error code 0x87e50031. Please help me.

I can’t play some of my games

I have a little different problem... I cannot get them to download and install... I am trying to get Mahjong and Treasure running on my Surface Pro 4... When I try to download them to install from the store, the store says it is trying to acquire the license
and then says 'try that again something went wrong' and returns 'error code 0x803F7000, in case you need it'... Any thoughts?.... Thanks..............