It’s making me rebuy a game i already bought

Hello, ProFaZe. Thanks for reaching out. I'm Lucas, an Independent Advisor and Microsoft user just like you. I'll be glad to help you out.

Were you playing the game just fine until yesterday/today and then the issue just started? Or is this issue happening for a few days already?

I ask because yesterday Xbox had a major server issue that impacted a lot of games, gaming, dlcs, etc... A lot of users reported the same issue as you (games or DLCs asking to be purchased again).

If it started today or yesterday, please wait a few hours and see if it comes back to normal. If it doesn't normalize, let me know if you're playing it on Xbox or PC and we'll proceed to further troubleshooting.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Ralf, when you checked your Purchase History they have a refunded/returned item filter, did you click to check if your game was refunded?

It was not refunded i just double checked it.

In this case ideally, contact Xbox support via chat so they can help you.

Because here in the community as independent consultants we do not have access to tools and we can not verify accounts, or have access to similar data.

Go to: https://support.xbox.com/en-US/contact-us/

See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

If not, click on it then select the correct region that you are in.

Check and confirm that you are within the available time of support under Contact times.

Click Contact us

Select the drop-down menu options that will match your concern.

On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

On the next page, select either Chat online or Request a call option then follow or enter the needed details.

I just want reaper of souls. I don't want to rebuy a game that I already have. Also they denied they were making it and then announce it. This makes me done with all blizzard games.