It won’t let me play MW2!

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

According to Xbox support: "This may mean that the game or app is still installing, or that the installation was incomplete." For your reference, you can check this link:

https://support.xbox.com/en-US/help/errors/erro...

If I may ask, do you have an external hard drive plugged into your console? If yes, kindly unplug the external hard drive and then perform a powercycle before reinstalling the game. KEEP THE HARD DRIVE UNPLUGGED.

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POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If you don't have an external hard drive unplugged. We may need to reset the console keeping your games and apps. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

I think I must have faced the same issue over here too my mw2 game won’t let me play online multiplayer and it’s prompting to buy Xbox live gold or game pass ultimate too

Oh ok mines just not loading

I figured mine out, it was the fact I preordered it and didn’t know they charged a few days before the game actually comes out and I had got a new card so it got declined

Im having the same problem it says i have it on Xbox but says on the game i need to install it also when i click campaign or multiplayer it takes ages to load and or doesnt i have all the packs installed so i know I actually own the game but it