It won’t let me change my pfp to a custom one

There is an issue with the servers, as many other users are having the same problem. Once they are fixed, then you should be able to change your gamerpic.

So the picture is the right size and format and the website dosnt work I tried it but it dosnt give an optoin for a custome picture just the Xbox pre made ones. I just tried with a new account I made and it won’t let me change the pfp for that one on the app or website with a custom image same problem. I don’t know if it is an issue that I’m on iOS or some thing but I haven’t been able to for over 2 months but I could do it about a year ago when I changed it

Update: Xbox games and party have been unsuspended but only after I removed and re added my Xbox account to the Xbox. The app won’t let me change my PFP still but at least I can game again. I’m not in a rush to change it but I would prefer for it to actually work since the account suspension has been lifted.

Hey. i followed what you told me to do but i forgot to mention when i try and change my pfp to a custom one the app just freezes and crashes in the end.

It's really bothering me that I can't do custom pfps. Just let us do it