it says you need to go on a parent account to change settings, but there's no parent to my...

Discus and support it says you need to go on a parent account to change settings, but there's no parent to my... in XBoX on Mobile to solve the problem; i'm 15 and was trying to buy a minecraft realm for me and my friends to play on, but it says that my account is a child account and i need a parent... Discussion in 'XBoX on Mobile' started by kyesssss, Sep 9, 2020.

  1. kyesssss
    kyesssss Guest

    it says you need to go on a parent account to change settings, but there's no parent to my...


    i'm 15 and was trying to buy a minecraft realm for me and my friends to play on, but it says that my account is a child account and i need a parent account to give me access to settings. only problem is my xbox live acc doesn't have
    a parent account - i made this independently a year ago to play with some friends on minecraft but it was never connected to anything else. the only email address associated with mine is my mom's, but hers is just a backup and she doesn't have any sort
    of xbox live account. how am i supposed to buy a realm with my own money
    when there is literally no way for me to access privacy settings??

    :)
     
    kyesssss, Sep 9, 2020
    #1
  2. ArminatorX Win User

    Pocket Edition and Xbox 1 for Minecraft

    ... I need to change privacy and online safety settings on Xbox.com to do so, but I dumb and cat figure it out.
    Simply go to
    https://account.xbox.com/settings
    to review and change your online and privacy settings.

    If you get a page explaining how to add a child account to a parent account, have your parents go to
    https://account.microsoft.com/family and sign in with an adult parent account.

    Have your parents add your child account to their family account. Then your parent should go to https://account.xbox.com/settings and sign in with their adult parent account.

    They will then see your account as being selectable. They need to select your child account and make the necessary changes for you.
  3. Melicorn1991 Win User

    it says you need to go on a parent account to change settings, but there's no parent to my xbox live account?

    Hello kyesssss,

    Please try and log into: https://account.microsoft.com/account/Account?refd=login.live.com&destrt=home-index

    with your account, when navigating to the family setting it should show the parent email/account
  4. onyxishere Win User

    cannot add friend

    Alright, the issue may be with parental settings then. Either your parents, your friends parents, or both have restricted the addition of friends on your accounts. They will need to go into the settings of your account to change that.
  5. ArminatorX Win User

    Problem security online

    and where I go to change settings?
    You need to go to
    https://account.xbox.com/settings
    to make these changes.

    If you get a table with online and privacy settings, you can simply set up your account to your liking.

    If however, you get a page explaining how to add a child account to a parent account, then you need to ask your parents to sign in to
    https://account.microsoft.com/family and add your account to the adult parent family account (if not already done so).

    After your account was added to the family, your parents have to go to https://account.xbox.com/settings and sign in with their parent account. Then they choose your account,
    and make the appropriate settings.
  6. ArminatorX Win User

    Playing online

    ... i need a parent to change the settings. Im an adult so why cant i play online?
    Please go to
    https://account.xbox.com/settings
    and try to change your online and privacy settings there.

    If you get a page describing how to add a child account to a parent account, you probably entered an incorrect birthdate when you created your account.

    Unfortunately, you can't change the birthdate on your Xbox account to make you an adult, so you will need a parent with an adult account.

    The parent has to sign into their adult account and go to
    https://account.microsoft.com/family
    and add your child account to the family. Then the parent has to go to
    https://account.xbox.com/settings and make the necessary changes for you.
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