‘It says we were unable to find a microphone for these people’ when I have a headset...

Discus and support ‘It says we were unable to find a microphone for these people’ when I have a headset... in XBoX on Consoles to solve the problem; For my birthday, i was given a new headset, this was fine until i encountered a minor problem: when i turned on my xbox, it always said ‘we were unable... Discussion in 'XBoX on Consoles' started by YurieOyama, Feb 9, 2021.

  1. YurieOyama
    YurieOyama Guest

    ‘It says we were unable to find a microphone for these people’ when I have a headset...


    For my birthday, i was given a new headset, this was fine until i encountered a minor problem: when i turned on my xbox, it always said ‘we were unable to find a microphone for these people’. I quickly found a solution, which was to unplug my wired controller and plug it back in. Up until now i have been doing this but my controller’s a button and left stick broke. I bought a new xbox series x controller to replace it and i could connect it to my xbox one just fine but as it is wireless, i had no way to unplug and replug it. I looked on some forums and i followed the instruction. It was mostly to hard reset my xbox and to update my firmware version. I did this and now the headset works completely fine when i plug it into the broken controller and i dont have to replig it every time i turn on the xbox but it still doesnt work on the series x controller. I think this means that my headset is fine. I checked the website that was selling my headset: hyperx cloud stinger and it said that it was compatible with xbox series x. I dont know if this means series x consoles or series x controllers. The headset is fine and the controller is literally a day old so i dont think there would be problems. When it says ‘we could not find a mic for these people’ and ‘device settings’ i try pressing on the ‘device settings and i have tried everything there. I cannot hear anything and my friends cannot hear me. When in the home screen, at the top right there is a muted mic symbol. I have tried turning volume up, unmuting and muting and i cannot find a solution to it. I think its a hardware problem. I hope someone can get back to me. Noboday has had the same issue as far as ive seen.

    :)
     
    YurieOyama, Feb 9, 2021
    #1
  2. GeorgeCarter1 Win User

    Muted microphone symbol

    Thanks for replying.

    I have tried the above, but with no joy.

    When I start a party there is a message 'We were unable to find a microphone for these people"

    Cheers

    G
  3. rozelle86 Win User

    We were unable to find a microphone for these people

    Have you tried updated your controller i had a similar issue once
  4. AquarrzSudnnym Win User

    We were unable to find a microphone for these people

    The 3.5mm plug may be faulty and the adapter bypasses it.

    But try the Settings firmware update anyway.
  5. AquarrzSudnnym Win User

    We were unable to find a microphone for these people

    This Headset Support article may assist you. Take note of the headset adapter section as I found this to be the solution to most
    issues with headsets.

    In Settings>Kinect + Devices>Devices and accessories you will see ... (3 dots) click it and do a firmware update even if it reports its up to date.
  6. Valdecek Win User

    We were unable to find a microphone for these people

    Headset was working fine for last couple of months without the adapter plugged in into the controller.
Thema:

‘It says we were unable to find a microphone for these people’ when I have a headset...

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