It says my location on my Microsoft account is the UK, but on...

The subscriptions I bought were for UK/EU. However, when I redeemed on redeem.microsoft.com it said United States next to my email address.

I've checked my Microsoft account location and it was set to United states by mistake. I've now changed it to UK. Now if I go to redeem.microsoft.com it says United Kingdom next to email address.

However, it still appears my Xbox Live has been claimed as a USA subscription as the amount to set recurring billing says $9.99. If I try upgrade, I am taken to the UK upgrade page but cannot proceed as I am asked to change my Microsoft store location. If I change to USA I can progress up to the payment screen, but cannot complete payment as my card is a UK card and it says the store location and payment location needs to be the same.

Hi,

The code was for my son who is part of my Xbox family. I tried putting the code on his account using the link above and it said the code and store region didn’t match. We live in the uk, his Xbox said his his location was the UK but his Microsoft account said his location was the US. I logged into my account to change his location to the UK, when I changed this it removed him from my family group. I then tried inputting the code again on his account using the link above and it said he already has a subscription of core which Microsoft would try to upgrade. He does not have core or ultimate at the moment, when looking at subscriptions it says he has core which comes out via recurring payment, but he doesn’t. We still have no core or ultimate access after using the code. The code was a worldwide code from CDKeys.

Thanks

I live in the UK my account and location are all set to UK so I don't know what the problem is.

Yes I got sent it digitally on xbox, my account was made in the UK and the location has always been set to UK

I live in the uk but my account was set up in ireland and I still pay in euros although I hanged my locale to uk and I can't download free games although my account was created in uk and was never in ireland but I still although my second account was made
in uk and set locale in uk and has never changed and the item still isn't available in my current location