It says it can´t log in xbox live

sorry

*yes it has not been updated yet of course.

In that case just to be sure, is in optional updates then open the secon list and in it it should be one that´s named KB5004476

And in the case that for some reason it isn´t there, I should try the other option or they need to be obligatory after downloding the update

Thank you for contacting us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

try this:

log out of your account

Access system settings. To do this, open the Start menu and click on the gear icon, on the left side;

In the Windows 10 settings window, click "Apps";

Now, under "Applications & Features", locate the Xbox app, game service, app installer and click once on it. Then click on "Advanced Options";

Click on "Repair" and when you are finished with "Restore" and finally click on "Restore" again to confirm the action.

thank you for the help but I am having trouble finding the update because it doesn´t appear Could you be more especific about where it is?

try the following

"Microsoft has released an update to fix this issue. To install the update, follow these steps:

Select the Start button in the lower left corner of the main screen and select Settings.

Select Update and Security > Check for Updates.

Select View optional updates, then select update KB5004476 from the list.

KB5004476

Select Download and Install.

When the update is complete, restart the device.

You should now be able to install, update and launch games.

Are you still in trouble?

Try deleting the Game Services registry keys and reinstalling the Game Services app on your Windows 10 device:

Right-click the Start button in the lower left corner of the main screen and select Windows PowerShell (Administrator).

From the Administrator: At the Windows PowerShell screen type the following command and press Enter:

Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

In the same window, type the following commands and press Enter:

Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices" -recurse

Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServicesNet" -recurse

Restart the device.

Right-click the Start button in the lower left corner of the main screen and select Windows PowerShell (Administrator).

From the Administrator: At the Windows PowerShell screen type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the application on this page and select Yes when prompted for User Account Control (CCU).

Try installing or starting the game again."

The problem started with this error, and there are several other errors, I advise you to try.

microsoft original text:

https://support.xbox.com/en-US/help/errors/erro...