It says I'm not allowed to play online, but I'm not banned.

So about two weeks ago I got a two week ban. After I served my two week suspension I got back on my xbox and when I tried to play online it still gave me the message "you cannot do this because of your past behavior".

:)

 

Console still says I'm banned But I'm not.

Hey Vaughter Water! We do not have access to Enforcement Team actions here on the forums. Be sure to check the email inbox for the suspended Microsoft Account for more information on the suspension. For more information please check
here. Thanks!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

Console still says I'm banned But I'm not.

Recently, I was banned for 2 weeks from 6/8-6/22, 10 minutes after I was "unbanned", I joined my friend's party, but it said "Your privacy settings prevent chat with some people, I also tried to send a message to my friend and it still says "Because of your
past behavior, you cant send messages" even after my temporary ban was over. All 4 accounts on the Xbox are also saying the same thing, even though only one was banned. When I sign the Xbox Smartglass app on my computer, it also says that I'm still banned
on my account, but my little brother can use the Smartglass app just fine on his account, but not on the console. In my enforcement history, it says my last suspension given was on June 8th at 2:41 P.M and ended on the 22nd at 6:41 P.M. and shows that my suspension
is over, but the Xbox says I'm still banned. I've so far have made no progress in figuring out what's wrong. I received a Communication ban on June 7th, and at 6:41 P.M, I also received a Harassment ban on June 8th. This morning, I called Xbox Support and
they hung up right in the middle of when I was talking too. I'm about to just give up since no one is even attempting to help me out.

 

Sorry, but no one here on the forums can address issues dealing with enforcement actions. Also The Enforcement team no longer uses the forums.

You will need to visit Xbox's enforcement page to find out any information about your current case.

Here are some links that might be useful for future reference.

Link 1:
https://enforcement.xbox.com

Link 2: Xbox Enforcement | How Do I

Link 3: http://support.xbox.com/en-US/xbox-one/xbox-live/enforcement-on-xbox-live

Link 4:
https://enforcement.xbox.com/Enforcement/ShowEnforcements


Link 5:
Xbox Enforcement | Stay Safe

Link 6:
http://enforcement.xbox.com/home/howto#sub-topic0-6